original mattress factory

Original Mattress Factory is Australia's top choice for affordable, quality mattresses of all sizes & materials. Click on these products to see more details about them including local and online purchasing options, pay their drivers $50 to come and turn them for us! Original Mattress Factory is a mattress manufacturer founded in 1990 that is based in Cleveland, OH in the United States. Worst purchase decision I've made in a long time! I spent time stretching out on all 4 and made my decision. They obviously just hire a truck to pick it up and drive it around, and claim they "fixed it" or checked for "defects" only to say there are not any.I have never never never had such bad customer serviceplease tell everyone you know! The best mattresses for back pain -Jun 27, 2022 8:00:00 AM. Click here to learn more. We feel our quality at every price level is second to none! Recent customers have had some mixed reviews about about the in-store customer service experience and longevity of their mattresses. Each of our factories has a showroom attached so that our customers can easily tour the factory and see how we hand build our mattresses and box springs. I own several corporate housing units and use the "classic" original mattress factory mattress & box springs. ", "The mattress is amazing! EARLY! stitched cotton padding and handles for ease of turning. We bought one of the top rated mattresses, King Orthopedic Euro Top. It a great place to buy a bed. * They have a fixed pricing; there's no special sales, no haggling.Cons:* To my untrained eyes, the pricing still seems arbitrary. Our old mattress was about 8 or 9 years old and bought from a discount/clearance store. We decided to look at Original Mattress Factory just as a comparison and that is where our search started. At The Original Mattress Factory, we manufacture our own brand of mattresses and box springs to provide you with the best comfort, support and durability. I know it came with a 10 year warranty, and I don't think we will be needing to buy a new one when it turns 20, because there's still no sagging, no wear, no tear, no issues whatsoever to speak of. The staff is always friendly and very knowledgeable but not pushy, Love the pillow top but the mattress is not very firm. When I lie down, I sink! Get The Best January 2023 Mattress Deals! We chose based on the information they gave us and the result was a product that neither lives up to their description nor fits our needs. If you use one of these and buy something, Slumber Search may make a small amount of money. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. It only lasted about a year because the body shape sunk into the foam and left a hard spot to sleep in, so we got an Original Mattress Co. product. I have learned my lesson and hopefully will do better in 15 years when I get my next new mattress! We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. The bed has no support so not sure why it matters if it only has 1.3" of dip showing. With other stores, I felt like I was walking onto a used car lot. I would definitely recommend, and would purchase from them again if necessary. Ron Trzcinski founded OMF in Cleveland, Ohio in 1990 because he knew there was a better way to make and sell mattresses. The safety of its employees serves as the company's top priority. Some links on Slumber Search are referral links. available mattresses, See all Original Mattress Factory reviews , See questions from other mattress shoppers, Since the Serenity Mattress is not 100% latex, but a synthetic blend, will dips develop in a few years?, What is cost of original mattress factory king latex supreme box & mattress set. If they have to pay someone to argue with reviewers all day, then you know they are making other poor mgmt decisions!!!! Purchased a queen size inner spring mattress from The Original Mattress Factory, only to get it home and find that is sags in the middle. The store was super dismissive and rude. I couldn't find a flip mattress anywhere. Would happily shop again! I am sleeping well with no back problems!!! With global attention on the COVID-19 outbreak, each day brings more uncertainty for our customers, employees, and communities. I'm sure that feature will result in a longer life mattress. Thank you for continued loyalty, and be well. Takes about 10 minutes. The salesman did not try to trap me or waste my time with promotions. I suggest to anyone looking for a mattress please check them out they make the best. We were astonished and also not home. Highly recommend them for an awesome night of sleep. ", "My sleep quality has improved with my new mattress and box spring. From Vic in the showroom to Jay & Herb at delivery. This is not a quality mattress, Still Love My 8-Yr-Old Orthopedic Latex Foam Mattress Set. At home, not so much. After having the mattress for a while it became clear that it is nowhere near as supportive as they claim. We are very disappointed and pretty such stuck, since we have spent over $3,000 on the 2 products in less than 6 years. One other item, they may say you can flip them, but the queen mattress is so heavy, it is almost impossible to flip. Simply enter this code at checkout on the retailers website. I don't recall that discussion in the store. So now I still wake up with a back pain every day and I now dont even get to sleep with my wife. We have 12 factories around the U.S., and all of them are open to the public for tours. My parents' old mattress was due to be changed, and my father liked my mattress. Everything with OMF from the shopping to the purchase right down to delivery was an extremely positive experience. I think about my bed and my bad decision daily. If we would have purchased this mattress at Macy's or a different supplier, we would not have had this issue. In as little as 2 minutes, this quiz will assess your unique I don't care what your political affiliation is, but I do care about nobody rich people preaching their nonsensical opinions to me. He was only willing to sent out a service call yo prove that the size of the bed was not an issue they were willing to fix. Great experience. It is what they DO NOT tell you that is what is most upsetting. This was particularly cruel, because the man knew I likely couldn't take on anything so involved as court. Their reply? They also have a custom line for those that are looking for something that is more specific for them. So I paid another $244.10 to downgrade to a plain orthopedic plush with no pillow top. He then said that their customer service would call us. The mattress wasnt flat and very uncomfortable to sleep on due to the large hump. Have ordered new mattress and sleeping in a recliner until then has almost cured my back problems. My husband and I felt old before our time every morning. Overall, their materials are mid-grade and competitive with many other mattresses on the market. Serta SleepTrue Meadow Brooke Plush Pillow Top Mattress. I'm not big on returns and I did some research on mattresses before my purchase. These mattresses have layers of comfort layers (such as foam and cotton batting) covering an innerspring matrix that is classically interconnected. Best purchase we've made in years. Latest Review Original Mattress Factory. Delivery went just as smooth.The bed is so perfect. Do get a waterproof mattress encasement if you have any pets, the tech has moved far past the crinkly nonsense of the 90s and you want to take good care of a mattress this nice. So I bought and assembled a center support system, put the foundation on it, put a strip of foam blocks (Mattress Helper) on the foundation, and put the mattress on the strip of foam blocks. How am I supposed to know if something is worth $1000+ and many years of my life, in just the hour I spend at the store. If this is your business, claim your profile to update this information directly. Since I can't stand the pain created by this mattress, I have purchased another elsewhere and avoided OMF. unique needs and preferences. The GoodBed Quiz is by far the best starting point for any mattress shopper. Katherine P in Chicago, IL, Save Selected Size Excellent customer service! Paul, the salesman answered all my questions. Yes there is a $38 delivery fee, but in comparison Sam's club has a $99 delivery fee.I've only had my mattress for a week and I have never felt better. I understand they can't indiscriminately accept returns, but they gave us a lot of bad information during the buying process that factored into us choosing the wrong mattress. A few weeks ago, I perceived a sag in the mattress. I just got one a year ago.Nice place to by a bed.I bought a bed there a year ago. Four years in and it's as supportive and comfortable as the day they delivered it. No return policy - and after paying for a 2nd mattress - the second is just as bad as the first. I was blown away.About an hour later, my husband's cell rang and it was OMF in Aspinwall telling us that our box springs were ready and that we could pick them up. If you wake up during the night, avoid looking at the clock as it can cause anxiety and prevent you from sleeping well. It actually wakes me up. Slumber Search is supported by readers. It's built with our best offset innerspring system and has a two-sided EuroTop design. This is the worst mattress i have ever purchased, even with a so called correction, i felt the king mattress was returned worse. We are both very happy with our purchase. Don't make the mistake of buying from THE OMF. Review data analysis vs. average comparable mattress, You have to be absolutely sure you are going to like the mattress when you get it. The Serenity Line is the all-foam line from the Original Mattress Factory. I LOVE this mattress! One $800 mistake is enough. No returns. Most customers have good things to say about their selection, but there are some complaints about durability in some cases. Curitiba, Paran - Brazil comments sorted by Best Top New Controversial Q&A Add a Comment Beginning to end, the experience was great and I'm so happy with the hybrid mattress! I like a firm mattress and they had exactly what I wanted. Summer 2022 Updates: Original Mattress Factory continues to offer in-store experiences and delivery in about 2-4 weeks. The Original Mattress Factory's customer service is top notch! I had no idea that I would receive this level of service from a little comment on this website, and am telling everyone my little story. from online retailers. I've literally slept in every day since I bought the mattress (Serenity Memory Foam) about 2 months ago. The Original Mattress company was started by experienced professionals who worked at Sealy and Stearns & Foster companies before. They came and measured with a level, said "yes it is crooked" Took it back to their "warehouse" to fix it. We were recently searching for a new bed to replace my 12 year old futon bed and our first stop was the OMF near the Waterfront. We'll go through each of their mattress lines in depth below. When I got the mattress at my house, it was very uncomfortable. Seriously we love it. It is now Jan. 2020 and we are still waiting for that call and not happy with the mattress, We did purchase a $500 foam topper and it helped. The amount of use and enjoyment you receive from a product relative to the amount you paid for it. She said she would never be able to sleep on it. Their error became our problem and no plan to remedy. The Original Mattress Factory in Raleigh, North Carolina, manufactures and distributes box springs and mattresses, and they sell directly to the public. The OMF refuses to issue returns - instead they allow you to keep the mattress or donate it and come back to the store and purchase a new mattress for 25% of the cost of the new mattress (they get you when you first buy, and then make you buy again!!) I purchased a mattress in June as we were in the process of completing a remodel of our home and ordered new furniture, etc. We are encouraging any employees who are not feeling well to stay home and have adjusted our attendance policies as to be fair to employees who need to take time away from work. We will continue to monitor what is happening in our local markets and plan to adjust business operations and policies as needed. Very happy with our experience here. WASTE OF MONEY AND TIME. I had no idea how badly I was sleeping before. We are taking preventative measures and being extra diligent to keep our stores and factories clean. It has broken in a little but we have both actually had dreams about springs. She was blown away by all the information laid on her. How well you sleep on this mattress relative to your previous one. A new venture for industry veterans. Can't return it and I am not going back to the store to get a different mattress. Immediately could not sleep on it and it was not nearly as comfortable as the floor model. My new Not-An-Original-Mattress-Factory mattress arrives in two days. Original mattress factory offers traditional mattress designs featuring innersprings, pillow tops, and some pocketed coil varieties. In 2011--8 yr ago--I visited the Cumming, Ga., store and made my biggest investment, paying $1500 for what was called an Orthopedic Latex Supreme mattress set (queen size). IF YOU BUY IT, IT'S YOURS" That's policy of The Original Mattress Factory. Will never set foot in their stores again and will warn everyone of their tactics when the subjuest comes up. I bought an orthopedict firm mattress from them. All rights reserved. After five years of sleeping on our top Orthopedic Line mattress from The Original Mattress Factory we still say to each other as we recline for the night, "Aahh, this -is still- the best mattress we have ever had." 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