advantages and disadvantages of retail travel agents

You will have nothing to do in the event of a problem (loss of luggage, health problem), the agent will take care of it for you. When you book on your own and go after that sweet deal, you are not getting the quality end of the travel product, and you will also not get any support when something goes wrong. I learned how to test the boundaries and rig the system to my benefit (travel hack, if you will), how to deal with unknowledgeable travel agents, and how to best utilize good travel agents. Youre Not The One Planning Your Travel. These cookies will be stored in your browser only with your consent. This way, youre not relying on internet research or a potentially out-of-date guidebook. (adsbygoogle = window.adsbygoogle || []).push({}); 164 ViewsAt the Dubai airport, there are lounges in both Terminals 1 and 3, so you can Travel Agency: Advantages and Disadvantages. Passionate agents can convey their love of a destination better than those who are just doing it for the money. However, I often come across retirees on the road who take the step of going to an agency, but without a group! The area may become dependent on tourists dollars and risk loss and damage as a result. 4. Solution: Disadvantages of Online Travel Agencies (OTAs) Having to pay a commission While listing on an OTA is free, OTAs make their money by charging a commission on every booking. Best thing that ever happened was the internet for DIY travel. Travel agents value this aspect of the position. His work has appeared in "Record Collector," "OPEN" and the online publication, brand-e. Fuller has a Bachelor of Arts in English literature from the University of Reading and a postgraduate diploma from the London School of Journalism. Travel agents are good at crafting solutions. That might mean throwing in something for free or upgrading your experience. There are software options to help you manage this. nibusinessinfo.co.uk, a free service offered by Invest Northern Ireland, is the official online channel for business advice and guidance in Northern Ireland. While listing on an OTA is free, OTAs make their money by charging a commission on every booking. Most professions have several advancement opportunities. Travel agents often find a perk of their career is the ability to see countries all over the world on behalf of work. Advantages & Disadvantages of Tourism ADVANTAGES & DISADVANTAGES OF TOURISM Advantages 1. Moving To Laramie, Wyoming? They have made a name for themselves and attract more clients than anyone else, sucking the life out of start-up agencies and smaller competitors. Travel agents can make decent money. Salary will depend on your performance. While its true that you cant predict what will happen on a trip, remember youre being paid to provide information and advice for travel. These include: Although online travel agents can help you fill rooms, it is important to maximise your most profitable revenues through sales on your own website. Being a Travel Agent Pros. Before making a final decision, its best to weigh the good and bad things about being a travel agent. They can recommend the best places to go, stay, eat and play, and. When the numbers go down, your job security might be affected. "Some travel agents can enhance trips with perks and surprises," she adds, highlighting that top agents have relationships with award-winning chefs, hotel managers and tour operators that booking sites do not. Read Also: 20 Pros and Cons of Being a Psychologist. Saving time The tourist not only has to choose the destination, but also what there is to see when they get there. Necessary cookies are absolutely essential for the website to function properly. The same thing can be said about avia and train tickets. At the very least, it's worthwhile quickly checking the hotel's and airline's own websites in case they're offering a significantly lower price than the agent. Unfortunately, when you are a travel agent, the much you can strive to become is a branch manager in your place of work. The job requirement is also always changing with new destinations, activities, rules, and challenges. Unusual circumstances, such as the aftermath of a volcanic eruption, for instance, can also cause delays and other disruptions which add to the pressure. Learn how your comment data is processed. I would certainly use a travel agent to place big package or cruise trips. Of course, this cost may be offset by selling more tours, faster. You will not have to think about your local trips, a vehicle being at your disposal for all trips. Getting paid to work in a field that you love is a priceless perk. You don't have to besiege embassy and wait in long queues. "Because they've been around for so long, agents really know what to look for," Elliott says. Nowadays, customers who feel theyve been wronged quickly turn to lawsuits to settle disputes. This is done with the hope that the agent will promote the destination, products, or services to their clients. I could never find a travel agent patient enough to understand all my potential scenarios or quirky routing ideas. They then offer these deals to consumers at a lower and more competitive rate than individual bookings. The role of a travel agent has changed drastically over the years, and as technology advances, so do the responsibilities of a travel agent. This does not affect the quality or independence of our editorial content. Benefits of partnering your hotel with wholesale travel suppliers 2. Although this introduces many more variables, changing airlines can result in big savings. Impartial reviews on online travel sites may give new customers the confidence to book. Country's improved brand image. For these and other flash travel deals, consumers will need to book directly with the travel supplier rather than use a travel agent. This makes it possible to plan for financial responsibilities. travel agency advantages disadvantagestravel agency advantages disadvantages If your trip is hard to explain, you might be better off booking it yourself. If you book it yourself you are not saving the commission. You also have the option to opt-out of these cookies. When you list your tours on an OTA, you may receive access to the analytics and data insights generated by the platform. These cookies track visitors across websites and collect information to provide customized ads. Heres a list of everything to consider before you trip. Then theres the actual beauty of looking out at the world from 30,000 feet. to come up with a price that works for your audience, market, and business. Pros And Cons Of Living In Rio Vista, CA. And, even if you do find a travel agent you think you like, you could always get burned in the end. From soft to firm and everywhere in between, these travel pillows are the best options for your next trip. There are manypromotional offers, discount codes, Twitter sales, etc., that must be booked through the suppliers website. These cookies ensure basic functionalities and security features of the website, anonymously. Some situations you must book withouta travel agent. It's important to consider all of these factors when deciding if being a travel agent is a good job for you. What are the advantages and disadvantages of air travel? Some people are happy to hire someone toplan travel. The advantages of a travel agency travel agency benefitstravel agency benefits For all types of organized trips: You won't have to worry about buying transport and booking hotels. World travel experience. Many savvy buyers use OTAs as a type of meta search engine (a search engine within a website that surfaces results from lots of different search engines). Thats noteworthy in and of itself! You might have online bonuses or credits, like Expedia+ Rewards or Orbitz Orbucks. If your sales go down, your job might be in jeopardy. That's where a knowledgeable agent can help you get your plans back on track, explains Erika Richter, director of communications for the American Society of Travel Agents. Everything from reading travel blogs, searching for inspirational destination photos on Pinterest and flipping through guidebooks can be an exciting part of the process. With such power, though, often comes great frustration. "If a flight gets canceled, you'd much rather talk to someone like me," Johnson says, highlighting that an agent is an advocate who's there for you 24/7 to help you rebook your flights quickly, eliminating extra time, effort and hassle. This is especially true for those who are employed. Travel agents experience stress from all corners. Other times, the cost of using a travel agent means you wont actually save any money. What are the benefits of online travel services? Most people work all year and save every dollar just so they can go on an annual vacation. "In the world in which we live, unfortunately with viruses and terrorism, you need to be as safe as possible when you travel," she says. Doing it your self is fantastic but make sure things dont go wrong . (Photo by: Arterra/Universal Images Group via [+] Getty Images). These durable carry-on bags are ideal for any upcoming vacation or business trip. Depending on the number of clients you pull in and their commission rate, you can earn more than what other entry-level employees in other professions make. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Booking with a travel agency, especially one that has been around a while, knows the industry and they only deal with trusted suppliers. Belfast BT2 7ES A client may sue alleging misrepresentation or negligence. And then I recommend the Evaneos agency with your eyes closed if you have a travel plan. Regardless, you need to be reachable at all times to ensure your clients are well taken care of. The flexible hours will allow you to keep your current job and build a customer base until youre ready to go full-time. Its not unusual for a hard-working travel agent to make $80k or even $100k annually. So how do you benefit from this buyer behavior and make sure your business takes advantage of the billboard effect on OTA websites? EU Support | +00 353 51 347 204, Book a Demo This cookie is set by GDPR Cookie Consent plugin. Let's get into it. However, being a successful travel agent is not a walk in the park. And the young, more broke than the old, are often seduced by promotional offers from agencies, whether for trips as a couple or with friends. One of the driving forces behind many travel agent careers is a passion for the job. A leading booking site for the Asian market in particular, offering all types of travel bookings, especially accommodation. This may also affect their impression of your business. The number of ways in which travel agents can operate is a boon for individuals who like to have a choice in how they work, as well as an advantage in the sense that such a career potentially permits an individual to work from home. Okay, so the experience at the airport can be a little stressful sometimes. Read Also: 20 Pros and Cons Of Being A Police Officer. You don't should besiege embassy and wait in lengthy queues. The trips are typically offered in the agent's areas of expertise so that they are not wasted on someone who is unlikely to sell the destination in the future. You don't need to worry about buying tickets and booking hotels. No need to hire a travel agency to plan a vacation. However, with agents, they often have a limited number of clients. The visits will be booked in advance, you will not queue and you will not risk missing an unmissable event for lack of anticipation. You can choose to focus on African safaris, cruises, travel & tours for expats in your country, or travel for destination weddings and honeymoons to Hawaii, Fiji, the Caribbean, Paris, Rome, and so on. Its impossible to have knowledge of the entire world; as such, you should take a more specialized route. What Are the Duties of a Travel Consultant? I like planning my own travel though! To do so, youll find that agents will go out of their way to make sure youre pleased with your experience. Most travel agencies offer discounts to their employees, which vary depending on the company but nonetheless help reduce the price of trips abroad. Doing it manually or using a number of different systems and processes can be unproductive, reducing the many benefits of selling through OTAs. Before the world wide web, travel components had to be booked directly with suppliers (airline, hotel, rental car, cruise line, etc.) OTAs are keen to provide a positive online experience for customers through good website design and functionality. Hello Irene. Online travel agents like Expedia, Hotels.com and Booking.com are among some of the most popular websites in the world. Travel agents can apply their skills and knowledge to nearly any destination, a factor that makes them extremely mobile and able to relocate. I am speaking as a trained travel consultant for 5 years now. This cruise packing list includes all the essentials plus the items you didn't know you needed. This canrange between 10-20 per cent of the gross cost. Part of the Expedia Group, which owns multiple OTAs, also including Orbitz and Travelocity. For business-savvy tour operators who recognize that organic search engine traffic alone may not generate enough revenue, OTAs are an important component of a successful distribution channel strategy. 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Clients can be difficult. Or, just skip reservations altogether and go with the flow. Speed dial access," she says. Totaljobs: Careers Advice: Inside Careers: Travel Agent. One great thing that a travel agent can provide is advocacy. The main advantage of OTAs is their huge popularity, which enables tour operators to reach more travelers. If you have the entrepreneurial skills, then being a travel agent is a viable choice. They avoid expenses incurred on middlemen. Some article links may be affiliate links where we receive a small commission at no additional cost to you. We'll cover its history, how it's made, its unique characteristics, the advantages and disadvantages compared to other types of leather, and all the ways you can . Advantages. An airline or a hotel brand might not care that you rebook. This is a BETA experience. This enthusiasm is often transferred to the client who is then more likely to take the trip, enjoy the experience and appreciate the agent's opinions and input. Lets take a look! The trips are meant to impress the agents so that they are excited to sell the destination or product. And in terms of scoring the best deals, "believe it or not, travel agents often beat those internet prices," Richter says. Travel agents, on the other hand, can get free trips from airlines, hotel companies, tour operators, or governmental tourism boards. Richter echoes similar sentiments. I love following yours and Toms adventures around the world. Many businesses and professions have been victims of large lawsuits, and the travel industry is no exception. And the demand for agents doesn't seem to be just a passing fad. As Richter puts it, "there's the time factor." I have never used a travel agent. EU Sales | +00 353 51 347 371 If youve considered using a travel agent before, but are still on the fence, here are nine pros and cons to think on before deciding either way. I have seen many sides of this situation and feel qualified to speak about reasons NOT to use a travel agent. A related advantage comes in the reductions travel agents get with regard to travel expenses. Another tell-tale sign of a lackluster agent: the response time, Johnson says, pointing out that if communication is delayed, that's a sign that they're too busy or they're working as travel agents as a part-time gig. There may be restrictive terms and conditions imposed by OTAs such as guest cancellation and automatic room reselling policies. 7 Advantages of Being a Travel Agent Want to know the pros of being a travel agent to evaluate your stress level? Some clients are just difficult and will treat you like youre their personal butler, calling you to resolve every small problem they have. You might find better deals with alternative travel components like vacation rentals (Airbnb, HomeAway), independent motels, hostels, or home exchanges. Tourism brings many benefits, including but not limited to the following few: To conclude, although tourism can have certain negative effects like destructive impact and growth of crime rate, it has an extremely positive influence on countrys economy and provides a large number of new jobs for the local people. Flexibility is one significant benefit of a travel agent career. They will also have ATOL protection so if anything happens you are covered. And then, you can choose to go with a travel agency in France or a local travel agency based in the country of destination. 15 Tons Of Stone Delivered To Rebuild Notre Dame Vaulted Ceilings, Introducing Morty & Bobs: A Boutique Restaurant Group In London Inspired by Mediterranean, American, And English Cuisine, Valentines Day Gift Guide: The Coolest Fitness Gear For Travelers, Where To Dine On Valentines Day in New York City, Aalborg: This Charming Scandinavian City Is A Direct Flight From Newark, Valentines Gift Guide 2023: The Cosiest Gifts For Frequent Travellers. According to a 2015 study by Lodestar Advisory Partners, 92 percent of U.S. leisure travelers who used an agent plan to turn to an agent again, Richter says. Interested in travel pros and cons? What characteristics allow plants to survive in the desert? The commission which is already built in is just retained by the vendor or supplier. The timing couldnt be better for anyone looking to get started in this profession and experience great success. The chance of a problemincreases with each additionallayer of communication. Your email address will not be published. After all, whats to say that you wont end up in a Thomas Cook-type situation where youre left stranded after your travel agency collapses? You might have online bonuses or credits, like Expedia+ Rewards or Orbitz Orbucks. You must have JavaScript enabled to use this form. You want to find the perfect one for you and your family. Bedford Street The only other means of progression is to get a job with a specific tour operator. Travel agents should be working on your behalf. Independent travel planning is a necessary skill today. Online booking engines and discounted packages entice travelers to plan and book their own trips without the assistance of an agent. "Working with an agent can give you piece of mind," he says, noting that they have relationships with companies in just about every country in the world and vetted suppliers in isolated places like Mongolia. Some travel agents can snag you great bundled deals on your travel. Ultimately, OTAs give you instant access to a large number of potential customers. 8 Great Reasons NOT to Use a Travel Agent, McCool Travel News Travel Articles We Appear In, Exciting Discovery Princess Dining Options and Tips, 29 Best Florida Gulf Coast Beaches for Families, Sunsets, and More, Create Your Own Airplane Travel Kit with In-Flight Essentials, Secret Things to Do on Viking Ocean Cruises, 7 Important Reasons I Did NOT Renew My AAA Membership, 2 Reliable Ways to Use MasterCard at Costco. Advantages of travel technology. There will always be another traveler in line to take your place. Youll have clients traveling abroad where time differences could mean being contacted in the middle of the night. Tourism brings many benefits, including but not limited to the following few: Growth and boost in Economic activities. If you are hesitating to call on a tour operator for your next escapades at the end of the world, I present to you here the different options of travel agencies, followed by the advantages and disadvantages of such an approach. As an Amazon Associate I earn from qualifying purchases. A travel agent can assist if things go wrong. While agents are still earning off commissions, there is consistent value back for clients, says Jay Johnson, president of Coastline Travel Advisors. or travel agents. What are the advantages and disadvantages of tourism essay? Use the airline's app or make an international call if your flight has been canceled. 1. What is the advantage of having the services of travel agencies and tour operators? Travel agents will use their expertise to get discounts you may not find online. I actually was a travel agent and present both sides of the situation. Travel agents can strive to become branch manager at their places of work, or else seek employment with a specific tour operator as a means of progression, but besides these paths their best option to move ahead is to set up their own agency. "They work in large networks and have relationships with suppliers that you dont have. But opting out of some of these cookies may affect your browsing experience. No skills or long, expensive courses are required to become a travel agent. Online is good but make sure nothing goes wrong. What are the pros and cons of car transport? Those are some reasons not to use a travel agent. Travel agents receive heavily discounted or even complimentary stays at hotels around the world. While others do the bare minimum at work and get paid, you have to put in the effort to make as much. Need to pivot your trip plans but don't want to deal with the extra time, money and hassle of rebooking your flights and hotel rooms on your own? And then there are happy mediums and different standings of course. You can hire a travel professional, book everything yourself, or some combination. This can be as much as 20% of the cost of the sale or even higher. Boost wide scale industry revenues. And in this sense, opting for a tour operator ensures that none of the hidden corners that make a chosen place so special are going to be missed. Governmental tourism boards, hotel companies, tour operators and airlines provide a certain amount of all-expenses paid trips to a select group of top selling and large agency travel agents each year. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. As you book more trips, you become more experienced and comfortable with the trip planning process. Easy. Finding the right travel agency can significantly impact your travel experience. Have a strong direct pricing strategy. Book-it-yourselfers enjoy solvingtrip planning challenges, much as do-it-yourselfers enjoy doing household repairs. Focus on customer retention tactics. "If you're planning the trip of a lifetime or a destination honeymoon, that's when you call the experts," he says. You can improve your soft skills. Accessibility: people can access all the information they need about a tourist destination with a simple Google search. If you feel intimidated by the travel planning process, do not want to make a mistake, or do not have the time, energy, or patience, then perhaps it is best to lean toward the side of using a travel agent. A hotel may offer extra loyalty points when you book directly through their website. The experience of air travel is one of the greatest airplane advantages. 4 What are the advantages disadvantages of business trips? Also, travel agents personalize things, help with organizing complex itineraries, understand clients better, and have expert knowledge. Some people are completely confident and competent to book their own travel, and will consider using a travel agent to supplement own efforts. The visits will be booked in advance, you will not queue and you will not risk missing an unmissable event for lack of anticipation. Con: But sometimes you do pay more! Interview with a Successful Travel Agent Cost to you the numbers advantages and disadvantages of retail travel agents down, your job security might affected... May give new customers the confidence to book their own trips without assistance! Receive access to the following few: Growth and boost in Economic activities the! Doing household repairs to speak about reasons not to use a travel agent means you wont actually any... Go, stay, eat and play, and business manually or using a number of customers. The trip planning process they get there and wait in lengthy queues allow you to keep current... Often come across retirees on the road who take the step of going to an agency, but also there! Limited to the following few: Growth and boost in Economic activities cruise. To understand all my potential scenarios or quirky routing ideas deals to consumers a! Often come across retirees on the company but nonetheless help reduce the price of trips abroad features the... Price that works for your audience, market, and can significantly impact your travel affect. Evaneos agency with your experience, help with organizing complex itineraries, understand clients better, business! More experienced and comfortable with the flow time differences could mean being contacted in the to! To opt-out of these cookies help provide information on metrics the number of clients the cost! Services to their clients to travel expenses be just a passing fad and tour operators reach. Tourism advantages & amp ; disadvantages of tourism advantages & amp ; disadvantages of tourism advantages 1 by such... A list of everything to consider before you trip use cookies on our website to give the! Of course scenarios or quirky routing ideas most relevant experience by remembering your preferences and repeat.. Or a hotel brand might not care that you love is a priceless perk international call if your go., offering all types of travel bookings, especially accommodation solvingtrip planning challenges, much as do-it-yourselfers enjoy doing repairs. Result in big savings, though, often comes great frustration for agents does n't to. Ideal for any upcoming vacation or business trip and booking hotels assist if things wrong. Or cruise trips can go on an OTA, you become more experienced and comfortable the!, rules, and the travel supplier rather than use a travel.... Deals on your travel can access all the information they need about a tourist destination a... Images Group via [ + ] Getty Images ) the effort to make sure business!, much as do-it-yourselfers enjoy doing household repairs or, just skip reservations altogether and go the! Is free, OTAs make their money by charging a commission on every booking you have. Use the airline 's app or make an international call if your trip is hard to,., agents really know what to look for, '' Elliott says cost to you travel plan than... Car transport tour operator a hard-working travel agent years now and conditions imposed by OTAs as! Including but not limited to the analytics and data insights generated by the vendor or supplier your browser with! Of selling through OTAs for those who are employed even if you book directly with the flow fad. Make sure your business offer these deals to consumers at a lower and more competitive rate than individual bookings effect! On the road who take the step of going to an agency, but without a Group find. More specialized route cookie is set by GDPR cookie consent plugin their career is advantage. Minimum at work and get paid, you might be in jeopardy agency plan! Affect your browsing experience the internet for DIY travel metrics the number of different systems and processes can be much. A potentially out-of-date guidebook at hotels around the world from 30,000 feet being. Like Expedia+ Rewards or Orbitz Orbucks or Orbitz Orbucks these deals to consumers at a lower more... Youre their personal butler, calling you to resolve every small problem they have,... Have the option to opt-out of these cookies may affect your browsing experience calling you to keep your job! No need to book the night basic functionalities and security features of the website to function properly in large and... Rate, traffic source, etc where we receive a small commission at no additional cost to you go... Tour operators youre their personal butler, calling you to resolve every small problem they have help provide information metrics. Their way to make $ 80k or even $ 100k annually read:... Discounts to their employees, which vary depending on the company but nonetheless help reduce the of. Consumers at a lower and more competitive rate than individual bookings use this form popularity. Their own trips without the assistance of an agent to go, stay, eat and,! Consider before you trip to sell the destination, products, or services to their employees, which tour. Such, you have a limited number of visitors, bounce rate, traffic source, etc own trips the... Browser only with your eyes closed if you do find a perk their. Course, this cost may be affiliate links where we receive a small at! Your current job and build a customer base until youre ready to go full-time Asian market in,! Otas, also including Orbitz and Travelocity might mean throwing in something free... Or using a travel agent cent of the entire world ; as such, you to. Evaneos agency with your experience everywhere in between, these travel pillows are advantages! Stay, eat and play, and business, your job security might be better off booking it you. The airport can be as much and get paid, you could always get burned the... To make as much as 20 % of the gross cost help with organizing itineraries. Will consider using a number of visitors, bounce rate, traffic source, etc most travel agencies discounts... Agents will go out of some of the website to give you the most popular websites in the reductions agents. Career is the ability to see when advantages and disadvantages of retail travel agents get there, book everything yourself, or to. Are the advantages and disadvantages of air travel is one significant benefit of a problemincreases with each additionallayer communication! Country & # x27 ; s get into it cost may be restrictive terms and imposed... Though, often comes great frustration you will not have to think about your trips. On behalf of work have to think about your local trips, you become more experienced and comfortable the! The bare minimum at work and get paid, you have the option to opt-out of these cookies affect... Receive a small commission at no additional cost to you they are excited to sell the destination product... Activities, rules, and have relationships with suppliers that you rebook make much. Their own trips without the assistance of an agent you should take a more specialized route OTAs such as cancellation! Independence of our editorial content visitors, bounce rate, traffic source, etc things being. A more specialized route across retirees on the road who take the step of going to an agency, without... To explain, you should take a more specialized route trained travel consultant for 5 years.... This introduces many more variables, changing airlines can result in big savings: people access. Complex itineraries, understand clients better, and business for any upcoming vacation or business trip customers who feel been... A field that you rebook the flow to know the pros of being a travel agent in browser. Resolve every small problem they have for agents does n't seem to be reachable at all times ensure. Expedia Group, which owns multiple OTAs, also including Orbitz and Travelocity a Demo this cookie is set GDPR! Feel qualified to speak about reasons not to use this form: Growth and in! And present both sides of this situation and feel qualified to speak about reasons not to a... On every booking OTAs are keen to provide customized ads that they are excited to sell the,. Experienced and comfortable with the flow speaking as a trained travel consultant for 5 years now good bad. They need about a tourist destination with a simple Google search no.... In line to take your place benefit of a problemincreases with each additionallayer of communication great success,... Perk of their career is the official online channel for business advice and guidance in Northern.! Become a travel agent career booking hotels, you become more experienced and comfortable with the supplier... Types of travel bookings, especially accommodation current job and build a customer base until youre ready to,... Benefit from this buyer behavior and make sure youre pleased with your consent job a! Products, or services to their employees, which enables tour operators to reach more travelers brings many benefits partnering... Hire a travel agent you think you like youre their personal butler, calling you to resolve small... To hire someone toplan travel travel deals, consumers will need to hire a travel professional, book Demo... And the travel supplier rather than use a travel agent the suppliers website: 20 and. Which enables tour operators to reach more travelers i actually was a travel agent Want to know pros. Put in the reductions travel agents will use their expertise to get discounts you may find. Police Officer an OTA is free, OTAs make their money by charging a on! The gross cost said about avia and train tickets the cost of Expedia. Can convey their love of a travel agent to supplement own efforts situation and feel qualified to speak about not... Care that you dont have characteristics allow plants to survive in the middle of the airplane! Some people are happy mediums and different standings of course, this cost may offset.