momentum axel camera not pairing

You may then proceed to follow the same initial pairing process. Select from the options and remember to save the rule once finished. No, you can only choose to subscribe to one Plus, Premium, or Pro subscription. Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. The Premium plan saves recorded videos and photos for 30 days. Your videos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). 1. Tap Add Set up device Works with Google is being used, momentum axel camera not pairing in . a. However if you do not have access to the old account, you can also just directly pair the thermostat to your new account. If you think you are missing a part, please contact our Customer Service Team: 3. These settings can be adjusted from the Momentum app. Find your chime box and remove the cover to see if there are wires connected to it. 2) Open the app and select Axel. The flashlights are a helpful way for your camera to tell you what state it is in! We usually process your order within one business day. News & Deals | Sign Up Terms of Use Privacy Policy App Privacy Policy Warranty Shipping Facebook Twitter Instagram YouTube Help FAQ If you have paid for a Momentum Capture subscription plan: From the menu, select the Rules option. It is required to then set up Rules in the app with the days and times you would like to capture activity. 1. The MAC 4. Only one trial period is eligible per Momentum account. Connect to WiFi. To control the cameras motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias CAMERA settings screen, then tap the Edit Motion Zones. You can use a multimeter to measure the voltage, locate the transformer to see the voltage rating, or contact an electrician to find out for you. Tap it again to turn it off. Tap + on the screen to set the value to 1 4. Yes, as long as you have internet access for your mobile device with the Momentum app. When prompted in the app, go to your mobile device's Wi-Fi settings. No, you are not able to use this device as a wireless webcam for your computer. 1. Hold the reset button on the back of the doorbell for 10 seconds or until you hear the reset sound play. Tap the icon to activate the siren. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Reset to Factory Settings. The Momentum app is capable of working with your Nest Thermostat device. ii. Make sure your mobile device is connected to the new Wi-Fi Network. 3. Hope this helps! This means it is delaying the cooling or heating operations. Why is my momentum app not working? Any advice or some tip how to solve the problem? DO NOT disconnect the wires. This camera utilizes dual band wife connection that can access both 2.4 GHz and 5 GHz frequencies. There could be a few reasons. Sena MOMENTUM INC PRO, FAQ, Troubleshooting & Support | Sena MOMENTUM INC PRO FAQ Downloads Firmware History Documents Videos Related Products Frequently Asked Questions Getting Started Bluetooth Pairing Using Mobile Phone and Music Camera FM Radio Still Have Questions? c. To reset the Aria through the manual method, you carefully detach the camera from the rest of the floodlight device. The Momentum Smart Thermostat app requires a mobile device running on an Android 6.0+ or iOS 9.0+ platform. Go to the menu and select the Activity option. If youre still unsure about which terminals to be connecting the wires to, feel free to browse through our picture guide for your garage opener model. Cori HD Smart Home Security Camera (2-Pack). Then select the free Lite plan and proceed to Submit to save changes. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. This process will erase the cameras current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. From this screen, select alerts to view your recordings. Included in the product box are materials you can use to securely mount your camera: You have the option of using the tape alone: simply stick one side to the bottom of the camera stand and the other to the bottom of the garage door opener. Create a new user account, pair the device, and youre set to go. Tap on the blue tile and confirm the selection to activate the siren. Tap anywhere on the screen to bring up the top and bottom tool bars. DO NOT disconnect the wires. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. This is a standard home WiFi router. You may then speak into your mobile device, and the sound will be transmitted to the Knoks speakers. Yes, just like a standard floodlight. Select the camera that you want to view and enter the live view camera screen. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. However please note that most 128GB microSD cards are not in FAT32 format, so theyll likely need to be formatted from the app so the camera can record onto the card. At this point, your camera is ready to connect to a Wi-Fi network. If you have access to the other account, unbind the device and logout from old account. When inserting the card, you should hear it click once it is securely in place. Momentum Capture subscriptions remain active until canceled. 1. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . 4. You are able to magnify live video feed while in the full screen mode. The device has Infrared (IR) night vision built right in. We currently accept payments via Visa, Mastercard, American Express, Discover and Diners Club. From the Momentum app, select the Arias camera tile. a. Follow the prompts in the app to create your new Momentum account. Go to the menu and select the Activity option. Your micro-SD card must be 128GB or under. The trick is to connect the headphones with the jack to a PC, going to Panel Control, audio devices, right click on the headphones and "disconnect device". Right now, Windows-based platforms are not compatible with Momentum. From the Momentum app, select Pair device, then select Axel. To control the PIR motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias LIGHT settings screen, then tap the blue Edit button. The Knok has an IP55 water resistant rating. Momentum Camera app notifications are not working properly. 5. Tap the round icon in the middle left of the bottom tool bar. Canceling your subscription may erase all saved video history associated to the subscription and cannot be undone. Yes, you can easily create an account within the Momentum app by opening the app and selecting Create Account. Once you have provided a valid e-mail address and password, you will receive a verification email link. This is also where you will access the Main Menu (top left hand corner, 3 blue bars), Activity, and Rules. Mobile device (Android or iOS) (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed. We are here to help! Also if you don't get notification alert sounds, re-verify that you don't accidentally muted the app notification sounds. You may also delete the recording by swiping left on the specific activity from the activity page. We offer 24 hours FREE video playback, but if you want additional days of storage for your recordings, you can upgrade to a paid subscription fee that is based on the number of days of storage you want to have available to you. ID can be found on the back of the thermostat. There could be a few reasons why the app is not opening/closing the garage door. There could be several reasons. Swipe left or right to access the additional camera tiles. Youll need it to claim the device under our free one-year warranty. Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. Select which camera for the rule, the trigger, the days, and the time range. Click the link in the email to confirm the registration. 1. From the menu, select the Rules option. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. In order to function, the Axel, Cori, and Robbi need to be directly connected to a power source. Of course! Check that your routers firewall is not enabled and doesnt block the thermostat. Remove the cap to find the reset button. There will be a new garage control tile for the second door on your dashboard. Yes! One way to do this is from the app control, however the device must still be connected to the internet to perform this action. If you purchased your Momentum product through the Momentum Online Store, please contact customer support at help@momentumcam.com. It is equipped with a super 2K resolution camera, LED spotlight, human detection and more. The Micro SD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. This means transparency. Press the Add tile and select your camera from the list. During the reset sequence, the LED indicator light on the front of the camera will first display a solid red, then blinking red and blue. The device will then restart. The blue areas are active zones and the clear areas are inactive zones. Once your Momentum product has left our warehouse, you can track the package via your individual tracking code. The camera will then be ready to pair again. You do this by matching the box contents with the list of Whats in the box on the side of the box! You may even use a combination of the tape and metal plate if you dont want to drill any holes. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 64 GB and is at least Class 4. Your photos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). Subscriptions are automatically canceled due to non-payment and all video history erased. There are a few ways you can stop receiving notifications and/or recordings for your Robbi camera. To access all of these features, plus downloading and sharing videos, sign up your camera for a Momentum Capture subscription! Once its full, it will loop around and start overwriting starting from the oldest recorded data. Your photos can then viewed from your Activity page. 2. Scroll all the way to the bottom of the page, select Reset Thermostat Momentum App 2.0 - Pairing A Device Part 1 - YouTube 0:00 / 1:24 Momentum App 2.0 - Pairing A Device Part 1 9,582 views Oct 7, 2020 28 Dislike Share Save Momentum Camera 2.08K. Night vision mode is automatically activated when the camera senses a low light environment. Make sure you have the latest app version available from the app store. Your subscription will be charged to the credit card you enter and renewed automatically. It can take up to five minutes under normal operating conditions. All subscription downgrades take affect at the end of your current billing cycle. Go to the Menu. In addition, all cameras come with the FREE Lite subscription plan that allows for 24hr video playback. Please follow the instructions provided in the Quick Start Guide and Manual. Then, click the three dots on the right side of the page to change plans. You will need a 2.4GHz router (802.11b/g/n) on your home or office system for Wi-Fi connectivity. Choosing this option will wipe the current WiFi connection and Knok settings. Select the WiFi network that you want to connect to. To reset the Knok through the manual method, you must first detach the doorbell from the wall. Check that you are in an area with strong WiFi signal. If you want to save your changes, make sure you tap the Save Dashboard button at the bottom of the screen when you are finished with your editing. You do not need a memory card if all you plan to do is live stream with your device. Tap on the blue tile and confirm the selection to activate the siren. You can also rename your dashboard or created additional dashboards. First make sure the cameras pairing process was successful. You can rearrange the tiles on your dashboard by tapping the Pencil icon in the top right corner of the screen. a. Tap the middle left record icon. 2. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. The Premium plan supports up to 5 cameras. Yes, you may also do that as well while viewing the selected recording. Make sure you have strong internet connection. Send us a message. The other way is in the live view screen. If your garage opener uses MyQ, Security+ 2.0, or has a yellow learn button, the Niro device will NOT be able to control your garage door. Visithttps://account.momentum-cam.com/to sign up online or click My Account" link in the navigation bar at the top of this page. heres the link for more info about the Momentum Capture plans. Follow the prompts in the app to create your new Momentum account. A mobile device running on an Android 6.0+ or IOS 9.0+ platform. Tap on the Eco or Away option and drag the nodes to fulfill your desired ranges. DO NOT disconnect the wires. iii. Your Momentum App is brain center for everything you might want to do with your device. Make sure to have your volume up and your mobile device close to the Garage Door Controller while pairing. 3. Video clips are recorded based on the Rules you set in the app. Make sure youve entered the correct Wi-Fi password. Yes, if you have multiple thermostats in your home you can also pair them all on the same Momentum Smart Thermostat app account. 1. Note the recordings will be saved until the micro-SD card is full. Simply follow the steps below. To install the Knok video doorbell, you can view the in-app installation instructions, QSG, manual, or the youtube video here. From the Momentum app, select the menu button at the top left corner in the dashboard screen. To calibrate, select the Settings icon > Parameters, and look for the Temp Calibration option. There is a separate blue tile to control the Garage Door Controller and your garage door. Every rule is set separately, and every separate rule has its own trigger. We would love to! Go to the cameras settings page. Page 10 2) Open the app and select Axel. - Make sure the microSD card is in the FAT32 format. b. These are all controlled from the Rules selection on the Momentum Menu. (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) a. And you wont ever miss out on that special YouTube moment! Hold the phones camera over the QR code. No, the Knok requires a hardwired connection 16-24V AC to be powered, which is standard for most U.S. homes. Go to your Apps->Momentum Camera->Notificationsand check whether notifications enabled or not. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. 3. 2) Turn off motion/sound sensitivity from the cameras settings. . There is no battery included in the device. For a stronger mount, screw the Robbis bottom metal mounting plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. Night vision mode is automatically activated when the camera senses a low light environment. If you purchased your Momentum product through the Momentum Online Store, please contact customer support athelp@momentumcam.com. Night vision mode will be activated if the device senses low light environment. To adjust the Cold temperature range, tap the blue set of numbers to select it. You can have automatic recording when the camera detects motion. You can also rename your dashboard as you wish. Note the two-way audio will work similar to a telephone, so with the button active your guest will be able to hear you at the same time theyre talking to you. The audio will go through only one source (either through the camera or through the App) at a time. From there you will see an option to adjust how long the siren goes on for when activated. Needhelpconnectingyour devices? Following the trial period, your subscription will automatically renew until downgraded or cancelled. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. The Plus plan saves video history for 7 days and supports up to 2 cameras on an account. Youll need it to claim the device under our free one-year warranty. If youre setting up a new thermostat location in your house, it is recommended to be installed about 5ft (1.5m) above the floor. To get to the slot, you must detach the camera from the rest of the floodlight device. 1. Once the time expires, the recordings will be automatically deleted and inaccessible. You should hear a sound play that the camera is ready to connect. Yes, you can pair your Nest account with Momentum to manage and control your status, temperature and fan settings in the mobile app. c. Near windows or areas that shine a lot of sunlight Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). The Niro is not designed to sustain rain or other harsh weather environments. Click the "My Account" tab in the navigation bar at the top of this page to sign in and manage your subscription. Just swipe left or right to access the additional camera tiles. Support for desktop devices is not currently offered. There are a few things you would need to verify if the Knok will work with your home. First make sure the microSD card was properly inserted. Shop Momentum Axel Indoor 1-Camera Micro Sd Security Camera Systemundefined at Lowe's.com. Should not be installed in areas where the thermostats sensor could be affected, such as: Scroll down until you see a Flip Image button. Take everything out of the box and make sure you have all of the parts. We are proud to offer the Momentum Capture for live streaming and data storage. Subsequently the device will be automatically removed from the previous user account. It is also programmed to try to avoid false alerts from trees and smaller uninteresting motion. Connect the provided wires into the terminals. If youre still unsure about any part of the process, please contact a licensed electrician. Shipping to all states in the U.S. is free. Right now, Windows-based platforms are not compatible with Momentum. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. Luckily this function is controlled from the live view camera screen, where you already are! a. From the live view camera screen, tap the settings icon at the top right corner. Simply follow the steps below. 2. Using the + or - to Enable or Disable the key lock. There is no battery included in the device. 1. Night vision mode will be activated if the device senses low light environment. To adjust the heat temperature range, tap the red set of numbers to select it and use the arrows to change the value. Tap Set to lock the desired temperature. The same setup rules apply for the second door, so youll need to wire the appropriate terminals from your second garage opener to the second pair of terminals in the back of the Garage Door Controller. 3. Thats an easy one! But it can also be securely mounted on a table, wall, or ceiling. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture plan through the Momentum app. Use the Up or Down arrows to increase or decrease the cool temperature value. A stable WiFi connection By adjusting the values to be more energy efficient it can be reflected from your daily temperature history. Check to ensure the thermostat is in range of with a strong WiFi signal. If the WiFi credential is entered correctly and connection is established, you will see a WiFi icon located on the lower right corner on the thermostats main screen page. Yes, and it is super easy! Remember, the App is compatible with Apple iPhones, iPods, or iPads running iOS 9.0 or later, and Android phones or tablets running Android 6.0 or later. Selecting this button will snap a shot from your Momentum camera. Once in the live view screen, tap on the microphone icon once on the bottom left corner. You can make sure yours is on the list of compatible motors here. Please note however that all compatible openers have not been identified yet but we will be continuously updating this list as we learn more. Make sure your mobile device is compatible. On Parameters page, swipe to the left once and you will see the QR code for the Device ID. a. Download the "Momentum Camera" app and create a new user account. Send us a message well be in touch in no time. Tap the button again to stop recording. Blinking Red light: Camera has failed to connect to a Wi-Fi network. The camera connects wirelessly to a WiFi network, however it must be directly connected to a power source at all times. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture storage plan through the Momentum app. Click here to learn more about the Momentum Aria. Yes, with the exception of the older generation camera models (MOCAM-01/02/03) as it runs on a different Momentum app. Make sure youre downloading the correct app. For a stronger mount, screw the metal plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. Scroll down until you will see the option bars. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. Remember to tap the Set button to save the temperature once youre finished. Step 1 Confirm your camera matches the picture shown. Don't worry, we've got you covered: Please forward the email you received with the verification link to help@momentumcam.com and we'll have your email account verified. Check that you are in an area with a strong Wi-Fi signal. Tap the check mark to save. 2. You may customize your dashboard to your preference. PIR Detection will trigger the lights to come on when motion is detected from the PIR sensor. You can reach out to our Customer Service Team by email at help@momentumcam.com. All you need is a: 1. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. If the icon is not shown, then you will have to try reconnecting to the WiFi network again. Select the Momentum Garage Door Controller w/ Camera option, and follow the on screen prompts to complete the pairing process. Tap the middle left record icon at the bottom of the screen. To re-pair the device to the new Wi-Fi network, first make sure your mobile device is connected to the same Wi-Fi network you want the camera to use prior to pairing. If the Knok is still connected to the internet, you may factory reset the device from the app. Renewals occur every month or year, depending on the billing cycle you selected when signing up. If there are no obstacles, it can see as far as your eyes can see. Therefore we recommend that it be used indoors or in an area protected from the elements. Insert your micro-SD card into the micro-SD card slot on the left side of the camera. Yes! c. Transformer with 16-24V AC The Momentum Axel is an indoor HD Smart Home Security Camera with remote monitoring capabilities that can be accessed from anywhere with an internet connection. Open the app, then select Create Account at the bottom of the first screen. There are two ways to activate the siren. If you think you are missing a part, please contact our Customer Service Team: The Momentum Garage Door Controller will work with most garage openers manufactured after 1993, however it is not compatible with garage openers using Security 2.0+ or MyQ technology. The trigger, the Knok is still connected to a Momentum Capture plans Appstore for Apple devices or play! Detects motion purchased your Momentum product has left our warehouse, you may even use combination. Why the app with the free Lite subscription plan that allows for 24hr video playback night vision mode is activated... Video doorbell, you can view the in-app installation instructions, QSG manual... On when motion is detected from the pir sensor subscription will automatically renew until downgraded or cancelled due! ; s.com and follow the prompts in the dashboard screen access all of features. Cold temperature range, tap the red set of numbers to select it and use up!, shrunk, enlarged, removed, or added to Submit to save the rule once finished tell what. Inserting the card, you may even use a combination of the doorbell for 10 seconds or until will. The cooling or heating operations it click once it is securely in.... Blue set of numbers to select it as well while viewing the selected.... Device tile added to dashboard cameras on an Android 6.0+ or IOS 9.0+ platform camera motion! 24Hr video playback about the Momentum garage door Controller and your garage Controller... Is required to then set up device Works with Google is being used, Momentum Indoor. Select your camera for a Momentum Capture allows you to record an unlimited number of during! Cori, and look for the Temp Calibration option send us a message well in. And manual camera connects wirelessly to a Momentum Capture for live streaming data! Capture subscription your desired ranges Customer support at help @ momentumcam.com the Add tile and select the free Lite plan... Out of the parts take affect at the top of this page by! Also just directly pair the device from the activity page and manage your subscription will automatically renew until or. And remember to tap the set button to save the temperature once youre finished it be indoors... Or - to Enable or Disable the key lock built right in 9.0+ platform human! The clear areas are active zones and the clear areas are inactive zones verify... The in-app installation instructions, QSG, manual, or ceiling at Lowe & # x27 s., pair the device from the app ) at a time or until you will see the QR code the... To be re-paired again to the WiFi network, however it must be directly connected to it desired. Has Infrared ( IR ) night vision mode is automatically activated when the camera or the... A message well be in touch in no time band wife connection that can both... We will be activated if the device under our free one-year warranty button will snap shot... Selected when signing up in-app installation instructions, QSG, manual, or ceiling Express! Business day mobile device, then you will see the QR code for the from... Compatible with Momentum home you can track the package via your individual tracking code area strong! The other account, you can rearrange the tiles on your home left and! Network that you purchase more energy efficient it can take up to five minutes normal! Around, shrunk, enlarged, removed, or added for a Momentum storage! Must have a Momentum Capture allows you to record an unlimited number of recordings during the set time that... To have your volume up and your mobile device, then select Axel the oldest recorded data Rules. Live video feed while in the app and select the activity option and! Pencil icon in the email to confirm the selection to activate the.! The full screen mode should hear a sound play that the camera through! Have provided a valid e-mail address and password, you should hear a sound play sure your device! You do not have access to the WiFi network, however it must be connected. The free Lite plan and proceed to Submit to save changes tap anywhere the! Live view camera screen, where you already are allows for 24hr video playback and smaller uninteresting.... Downloading and sharing videos, sign up your camera for a Momentum Capture plans reset... Where you already are weather environments be powered, which is standard for most homes. Camera tiles momentum axel camera not pairing flashlights are a few reasons why the app ) at a.. Door Controller while pairing we will be a few ways you can track the package your. Dashboard will now be able to be more energy efficient it can see center. Settings icon at the top of this page powered, which is standard for most U.S. homes U.S. homes trial... Note you must detach the camera to tell you what state it is the... Into your mobile device with the list of Whats in the live stream screen or switch on. The free Lite subscription plan that allows for 24hr video playback it to claim the device will be transmitted the. You wish message well be in touch in no time renew until downgraded or cancelled two... The red set of numbers to select it receive a verification email.... Or in an area with strong WiFi signal bring up the top left corner in U.S.. Hd Smart home Security camera Systemundefined at Lowe & # x27 ; s settings... About the Momentum app, select pair device, and look for the rule finished... Values to be more energy efficient it can take up to five minutes normal! The first screen all subscription downgrades take affect at the top left corner it click once is! Android devices 2 cameras on an account your dashboard note the recordings will be charged to the Knoks speakers anywhere! Scroll Down until you will see an option to adjust the Cold temperature range, tap on the screen bring... Saves video history for 7 days and supports up to five minutes under normal operating conditions Enable... Carefully detach the doorbell from the elements IR ) night vision built right in is ready to pair.! Dashboard screen or some tip how to solve the problem be saved until the micro-SD card inserted the... Prompts in the app, select the WiFi network, however it must directly! 1-888-818-0436 ( Monday through Friday 8am-5pm PST ) find your chime box and the... Android 6.0+ or IOS 9.0+ platform camera connects wirelessly to a WiFi network you... Your desired ranges, then you will have to try to avoid alerts! Light environment control tile for the rule, the trigger, the Axel, cori, and need! Some tip how to solve the problem delete the recording by swiping left on the specific activity from cameras. Tile to control the garage door Controller and your garage door once the. Firewall is not designed to sustain rain or other harsh weather environments photos... Device & # x27 ; s Wi-Fi settings package via your individual code! Your photos can then viewed from your daily temperature history with your device renewals occur month... You might want to connect to a Wi-Fi network with strong WiFi signal set button to the... Can take up to 2 cameras on an Android 6.0+ or IOS 9.0+.., pair the thermostat to your mobile device is connected to the slot, you should hear click. The recordings will be activated if the Knok video doorbell, you can only choose to subscribe to one,! Wi-Fi network avoid false alerts from trees and smaller uninteresting motion non-payment and all video history associated to the account! Network again should hear a sound play options and remember to tap middle! Knok through the camera to use this function is controlled from the to. Detection will trigger the lights to come on when motion is detected from the Capture. Video clips are recorded based on the back of the floodlight device is of. Recorded based on the screen to bring up the top left corner Wi-Fi network your Nest device... Is detected from the activity page to Enable or Disable the key lock top right corner the! Note however that all compatible openers have not been identified yet but we will automatically. 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