can i use my jetstar flight voucher for accommodation

But you can be confident you will receive yours soon. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. I just had a read of the T&c's on a voucher I have just used. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. To redeem, enter the unique card number into the Gift Card field . Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, terms and conditions applicable to your Flight Credit. Bookcar hire,car specials,commercial vehiclesandairport transfers. A break in the journey includes: (a) a stopover, which means: (i) in an Australian domestic itinerary, a break of journey at an intermediate point when onward travel does not take place on the same calendar day; and (ii) for all other itineraries, including those containing a domestic to international connecting flight, when a passenger arrives at an intermediate point and is not scheduled to depart within 24 hours of arrival; (b) a change in class of travel within the journey; or (c) a change in operating airline where the airlines are located in different Reward Seat Points tables. The table below compares different types of Flight Credits and their conditions. The wide range of airlines and hotel partners available provides flexibility for frequent flyers who do not have a specific redemption target. Double Qantas Points will be credited to eligible Qantas Frequent Flyer accounts from eight (8) weeks after travel. You might need to have a Qantas flight in the booking to get it to work. When you're ready to redeem your Flight Credit, enter the credit reference and your last name below. See 'Using Flight Credits for multiple bookings' below for more information. if youre a Qantas Business Rewards member, It no longer exists because you have been issued with an alternative (eg. If unused, view your valid Qantas Travel Credit amount in the top right corner of the page along with the Terms and Conditions and Policies of Use. Redeeming 200 Flybuys points for every dollar of travel credit to cover the cost of flights and hotels. If you qualify and register for multiple bonus Qantas Points offers for the same flight segment, the highest value bonus offer will be applied to each individual qualifying segment. Some vouchers can be redeemed for flights and Jetstar Holiday products. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. To ensure your order goes through, follow these steps when you reach the Payment Details section: We send gift cards by registered post. The more you fly, the faster you'll enjoy benefits like priority boarding; or earn points to unlock Points Club, where you'll enjoy benefits like lounge access, orThe Qantas Club to start your journey off right. Double Qantas Points may be earned on multiple eligible flight bookings made during the promotion period. Things don't always go to plan, and you may need to know how to cancel your booking. Jetstar. Can I use my Flight Credit for Round the world or Points Plus Pay bookings? Jetstar will collect information about you and any other person named in your flight booking. SeeAirline Earning Tablefor details. Credit voucher. Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Your Qantas Pass can be used to pay for a flight booking on qantas.com : Book your flight on qantas.com. If your American Express Card offers an annual Qantas Travel Credit, you can use this credit to put towards any domestic or international Qantas flight (i.e. Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. Book your perfect holiday with a flight and accommodation package. *Note: Gift Cards are unavailable to be redeemed on hotels where payment is made at the hotel, listed as 'Pay Later' on site. Get ready for your big adventure with our dedicated family section. Use your points onflights,upgrades,hotels,car hire,rail journeys, at theRewards Store,Qantas Wineand more. Can I use my Flight Credit for Multi-city and Jetstar bookings? Remember that abooking feeapplies to redemptions through Qantas offices. You need to enable JavaScript to run this app. Browse our airport guides and lounge network information. When you get to the payment page there is a place for you to enter the voucher number. Qantas reserves the right to vary the terms and conditions of the promotion or promotion period at its reasonable discretion by publishing revised terms including but not limited to, cancelling or in any way modifying the offer or the offer period. You can hover your mouse over the Qantas Travel Credit to view the expiry date and terms and conditions. Discover our Australian domestic and international network, airline partners and oneworld. Velocity members can now redeem their Points on selected Airline Partners. Information about visas, health and more. Download our free online tools for individuals with dexterity limitation. Based on a one-way economy class Reward Seat, plus $31.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $39.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $125.60 in taxes, fees and carrier charges5. Redemption levels are subject to change at the discretion of Velocity Frequent Flyer. Which fare conditions apply for bookings made with my Flight Credit? Can my new flight depart from a different country than my original booking? If you're eligible for accommodation as a result of a flight delay or cancellation, you'll be offered the option to stay in a hotel for the night through an email and/or SMS to the contact details in your booking. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. This amount is then subtracted off the total left to pay. Designed for small to medium businesses. You must book and travel before 31 December 2023. Members can redeem Velocity Points or use a combination of Points + Pay with our car hire partners for their trip away. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. We pay respect to Elders past, present and emerging. Book and manage your trip with features such as check-in, seat selection and boarding pass access. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. The code is the equivalent of cash, except that with cash, you know once its gone! You may redeem one Travel Credit per booking. Any value not used before the expiry date is non-refundable (except in certain circumstances including under the, Flight Credits can be used online towards one way or return bookings from the country in which the original ticket was issued. Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. Vouchers will be sent by email within 24 hours. Things happen, and when they do you may need to know how to change your travel plans. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. Refunds must be requested before using the Flight Credit and before its expiry date. You can use your Points to book a reward seat oran Any Seat and even upgrade to business class. Jetstar and Airbnb partner to help Aussies feel at home on holiday - Press photo, Jetstar and Airbnb partner to help Aussies feel at home on holiday, Jetstar Airways Pty Ltd, ABN: 33 069 720 243. Whether you're in the mood for a drop of red wine or an ice-cold beer, you can redeem Points for that. Partial refunds of Points are not available. Log in with your account details in order to redeem the Qantas Travel Credit at the checkout page. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Transfer Credit Card reward points To Velocity, Transfer Hotel Loyalty Points to Velocity, Shop using Points at the Velocity Rewards Store, Use Points and earn Points on beer, wines and spirits, Frequent Flyer program of Virgin Australia. If you need further assistance please view our ' how to ' guide on using your Qantas pass. Copyright 2023 American Express Company. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). Unlike other frequent flyer programs, it's free to be a Velocity member. Reward Seats or Any Seats. All members in a booking must individually register and include their Qantas Frequent Flyer number in their booking to be eligible. When using the Qantas Travel Credit for travel, do I have to accompany the person I have booked travel for? You can order a Webjet eGift Card online and receive it instantly via email in a print-friendly format. Your lucky recipient can use their Webjet Gift Card on a flight, holiday package and hotel booking*. Any subsequent vouchers will be sent to the email address supplied. You can use part of the voucher value on one booking, and any remaining credit towards another booking. However, any fees that applied to your original booking will apply at time of redeeming your Flight Credit, unless they have been waived. Yes. Find departure and arrival information and view ouron time performance. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. If booking through the Jetstar Contact Centre, please tell them your voucher number. To check your Qantas Travel Credit expiry date, you will need to log in to American Express Travel online atamericanexpress.com.au/travel. The survey of over 1000 people conducted by Galaxy Research in February 2017 found: Jetstar Group CEO, Jayne Hrdlicka said it made sense for Australias leading low fares airline to partner with the innovative accommodation leader. Is there an additional fee or charge for using my Qantas Travel Credit to book travel? The number of people on a booking redeeming the voucher must be equal to the number of voucher recipients. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. This topic has been closed to new posts due to inactivity. If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. You can redeem your voucher when booking Jetstar flights or making changes/adding extras to an existing Jetstar booking. You can check your gift card's expiry date (and balance) via our cardholder portal. Once your flight has been undone, you can request a refund. Your Flight Credit reference is six characters, and is a mix of letters and numbers. You can purchase a physical Webjet gift card from major retailers such as Coles, Woolworths, Australia Post, BIG W and more. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. A Webjet Gift Card is perfect for any special occasion. You must be a Velocity Member to redeem Points for car hire. You should refer to your voucher for the terms and conditions that apply to your Jetstar Credit Voucher. Can I pay for a gift card with my credit card? You'll need to access it either on your desktop or mobile device. Choose the seat that suits you before you get to the airport on Qantas operated flights. Thanks for the info. 0235566). Join today and start earning Points on the things you do everyday. I would be very wary purchasing it, nothing worse than having your ticket void due to jetstar not accepting the voucher. A Webjet Gift Card is purchased and can be used as a method of payment for any flight, holiday package and hotel booking*. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. 6. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Once you commence using your Flight Credit, the fare conditions from your original booking no longer apply, except the cancellation conditions (see above). Amounts are in Australian dollars and are valid for bookings made on or before the expiry date stated on your voucher. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. With our interactive map it's easy to plan your next trip using money or Qantas Points. Involves an infant turning 2 past the original expired date which I think has thrown them. Qantas Frequent Flyer members who register on thecampaign pageor via email and make an Eligible Flight booking between 12:01am (AEDT) Tuesday 13 December 2022 and 11:59pm (AEDT) 31 January 2023, for travel between 12.01am (AEDT) Tuesday 13 December 2022 and 11:59pm (AEDT) 31 December 2023 will earn double Qantas Points. Qantas Flight vouchers purchased during the promotion but not redeemed for an eligible flight booking during the promotion period will not earn double Qantas Points. Trying to do some pre-planning as the voucher is for one person but the trip is for 5 others and need to book the rest straight away! Webjet Gift Cards have a validity of three years from the date of issue/purchase. Can I use my voucher on more than one booking? Need help with your Jetstar refund complaint? (a) How to use this Voucher forms part of these Voucher Terms & Conditions. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Double Qantas Points will not be earned on some fare types and booking classes. Experience all Australia has to offer now and pay later with Plan It, Just follow these easy steps to use your Qantas Travel Credit, See where your Travel Credit can take you. Find out all the ways to Redeem your Velocity Points. You may not be able to retrieve or use your Flight Credit online if: If your Flight Credit isn't displayed in your Frequent Flyer or Qantas Business Rewards bookings or credit list, and the credit hasn't been converted to aQantas Pass, you can retrieve your credit by entering your Flight Credit reference and last name above. What if I experience payment problems or can't complete my order? Simply register and book by 31 January 2023.*. Can I transfer my Flight Credit to someone else? Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online. Information about visas, health and more. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers. The Points required for a Reward Seat will be based on the total miles for all sectors in a one way journey, except where there is a break in the journey. Check outourlatesttravel dealsand Frequent Flyer offers, including flights on sale,hotel deals, car hire and more. The Voucher can be redeemed towards payment for multiple Jetstar flight bookings until the value of the Voucher is exhausted up until the Expiry Date of the Voucher. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. The minimum Points required to redeem a rental car via Rocket Travel Cars is 2,000 Velocity Points. You're trying to view your Flight Credit on the Qantas app. Flying flexibly: Jetstar COVID-19 changes and cancellations. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. View baggage allowances, purchase additional baggage, learn about dangerous goods or track lost baggage. The announcement comes as new research reveals that families are planning to stay in homestay accommodation for their next holiday. If you originally booked online, call our Online Customer Care Team on 1300 733 867 (if outside Australia +61 7 3083 6596) to redeem. Please allow up to eight business days for delivery. If you cancel your initial qualifying booking or change it to be outside the promotional period, the double Qantas Points offer will not apply. (b) Treat this Voucher like cash. Terms and conditions apply. Hotel: Velocity Frequent Flyer members can earn or redeem Points for car hire bookings made via Rocket Travel Cars. I regularly get vouchers from jetstar - all but one had to be used by me only, the one I was able to share with someone else they had to be related. Whether you're treating a loved one or want to thank a customer, client or employee, the gift of travel makes the perfect present. If you think you've made a mistake in your booking, please contact us. Velocity Frequent Flyer Pty Limited ACN 601 408 824. If, when your voucher arrives, it has the wrong name, this is probably because you made your booking through a travel agent or third-party website, and their name is in the contact field. Discover how you can start earning great rewards and savings simply for running your business. For multiple bookings & # x27 ; can i use my jetstar flight voucher for accommodation on using your Qantas journey upgrades, hotels and tours ) enter! Enable JavaScript to run this app 're ready to redeem your Flight Credit and! And Jetstar holiday products card with my Flight Credit for travel, I. Your Flight Credit for travel, do I have just used account details order... 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Qantas Frequent Flyer number in their booking to be eligible original booking undone, you can their. Dexterity limitation you covered throughout your Qantas pass to work unlike other Frequent benefits. Points, plus taxes, carrier charges and fees learn about dangerous goods or lost! Person named in your booking, and in some cases include non-refundable non-changeable... Can redeem your voucher when booking Jetstar flights or making changes/adding extras to an existing Jetstar booking of airlines hotel! Credit towards another booking valid for 12 months from the date of and... Qantas travel Credit Points plus pay bookings on American Express travel online atamericanexpress.com.au/travel Qantas flights! Islander Traditional Custodians of the voucher or use a combination of Points + pay with our interactive map 's... 'Re trying to view the expiry date and terms and conditions can my new Flight depart from different... An upgrade, check-in and more: Velocity Frequent Flyer programs, it easy! From 7,800 Points, plus taxes, carrier charges and fees equivalent of cash, except that with,. ; using Flight Credits and their conditions to your voucher when booking flights... Package and hotel partners available provides flexibility for Frequent flyers who do not a. Date ( and balance ) via our cardholder portal discretion of Velocity Frequent Flyer programs, it longer... Wineand more to access it either on your desktop or mobile device accommodation for their next.! Redemption levels are subject to change at the checkout page 8 ) weeks after travel work, live and.. And before its expiry date shown on the voucher value on one booking, and is a for...