I was to be paid $60.76 @ $30.38 per hour for 2 hours on 08/15/2022. contract for services needed by the healthcare facility. WITHOUT PLATFORMS, THEIR CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS WILL BE ACCURATE, That's why the issue of compensation plays a critical role in determining a career and what job an individual is interested in pursuing. I shouldnt have to call facilities to have my shift approved they should be required to look at it as soon as they get it. Yet I still haven't been paid. ShiftKey gives you the FREEDOM to work when and where you want. This Privacy Policy covers personally Shiftkey, LLC can be contacted via phone at (214) 257-8686 for pricing, hours and directions. so is there a customer service number i can call and get directly to a human person? All requests, bids, approvals, confirmations, and cancellations for Shifts are done so only through the Platforms. I have a signed timesheet from the facility charge nurse. I have a issue to sign my drug test? Each facility that uses the ShiftKey platform has direct access to a dedicated account manager, along You can review, update, change or delete Please feel free to reach out to our help desk by clicking on "Profile" and "Get Help" on the ShiftKey app should you have any additional questions. ShiftKey - Connecting the people of healthcare. Everyone I spoke to escalated my issue with no reason as to why this could happen. On August 8, 2020 i was originally assigned to work a shift at Vantage pointe village. Fair & simple. Reason why I work through places like ShiftKey is the flexibility. SERVICES OR ITEMS OBTAINED THROUGH THE PLATFORMS OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I reached out to Shiftkey on 08/06, only to receive them saying the Account manager will get back to me within 3-5 days. PHONE SUPPORT. The Services are not directed to children under the age of 13. It lacks geofencing so that you can clock in and out through the app. Based on these aforementioned Recitals, which are hereby incorporated into made a part of this Agreement, Overall a great app! The second occurrence was during the pay period of 8/7-8/13, my pay was supposed to be $1075.25, I only received $1001.75 when I contacted shiftkey to find out where the rest of my check was, I was told by a "representative" that the additional portion of my check would be deposited the next day. I worked for this agency for a while year. If you are still having any issues with your account please reach out to webservices@shiftkey.com. AT YOUR OWN RISK. Want to learn more about our products and services? Would you please get in touch so we can resolve this issue please. After 2 weeks of trying to reach ****** of shiftkey, he finally responded and told me that Vantage pointe village would to fix the issue and that he would not reach out on my behalf. I am having difficulties requesting shift even though all onboarding process has been completed. a form field to complete, in those cases we ask for your email address or other information so we may Information, he or she should contact us at Copyright 2022 Apple Inc. All rights reserved. Personal Information will be processed by us in the United States, where data protection and privacy regulations Email. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. It's common for individuals to seek employment opportunities in an industry generally known to offer the highest level of compensation. I contacted shiftkey for 3 days about this issue. Join the movement! I picked up a shift utilizing the shift key app on 4/18/2022. I said I could or volunteered to wrk next 2 mornings. Havent been able to secure a shift yet. You can click on the unsubscribe link located at the bottom of marketing I had a 100% never called out or cancelled any shifts. Also they need to add either the schedulers or the DONs contact info. It keeps saying FINISH SETUP TO REQUEST SHIFT Hello ********, Thank you for reaching out and we apologize for any confusion. Founded in 2016 with offices in Dallas and Austin, Texas and Warsaw, Poland, ShiftKey operates the market-leading PRN marketplace platform in healthcare, connecting tens of thousands of verified nursing providers with thousands of healthcare facilities across the United States. I absolutely have no idea what Im going to do for rent next week as now Im out of a job. circumstances, if you ask us to delete your information, you may no longer be able to access or I was chatting with someone about CNA work in Pueblo, CO or Colorado Springs, Co and she sent me to a website to pay a $1.00 to talk with someone about my questions I had and I am not going to pay to find out information I don't care how little the amount is. Do I need to find another shift company that will actually respond and give me a job? Once again, I was told the account manager would reach out in 3-5 days, but still hadn't heard from them or no one else from Shiftkey. I wouldnt even give it a review I was working for Highlands considered Opis threw this company I have proof of shift and signed sheet with all our names and hall I signed I was the first one there early like always. Choose what's right for you. Never received next day pay card. We offer the flexibility and confidence to do the job you love, when, where, and how often you want. And instead of actually asking me they just completely suspended my services and now Im out of a job. Hello *******, we apologize for any inconvenience. Its just really annoying trying to get your foot in the door when no one will approve you. or us) that link to this Privacy Policy. Please note, if you use different browsers, devices, or services you will need to opt out on . You get daily pay or weekly. Also tired of going to bed the night before and having to wake up early just to not have my shift approved. from, our website nor the information or content contained therein. We will not knowingly maintain personally & it has been 6 business days since my pay was deducted with no resolution, even after multiple attempts from me, and the DON trying to resolve the issue. Needed resolution for 9/28 shift. EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, LIMITING THE FOREGOING, NEITHER SHIFTKEY NOR ANYONE ASSOCIATED WITH SHIFTKEY REPRESENTS OR WARRANTS THAT THE You may give us Personal Information about BBB Business Profiles are subject to change at any time. Open up your world - and connect with available nursing shifts near you. The help option should be available 24/7. Ms. Jill Thank you. Multiply that calculated rate by the number of vacation hours provided to full-time employees (80): .25 x 80 = 20. Hi, I ordered my drug screen and the hospital I requested didnt have the supply to do the drug screen, I need to request a different facility . either one, please contact us by email at The building I was scheduled canceled my shifts and listed me as a no call no show. 48 complaints closed in the last 12 months. With more than 35 million hours scheduled, across 30 states, ShiftKey has partnered with over 3,000 facilities to change the way facilities connect with Healthcare Professionals. Staff surveys, performance monitoring, automated rewards system, new hire tracking and financial wellness. Thank you for taking the time to leave a review and we hope to see you on the ShiftKey platform! We may also share your social security number with the Facilities you bid on to allow them to receive certain information such as cookies, IP address, device identifiers, browsing behavior and/or BBB is here to help. I submitted my info before I ever worked a shift, but it's my fault.ridiculous. We apologize for any inconvenience. AND/OR SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS OF THIS 598 Shiftkey jobs including salaries, ratings, and reviews, posted by Shiftkey employees. Thanks. During the height of the COVID-19 pandemic, the world got a hard look at the nursing profession. She will no longer return my emails either. I talked to 4 different . When you use our Services in your capacity as a representative of your Facility, we may collect. Overall its just really annoying trying to navigate. us to conduct licensing and credential checking, you may be required to provide us with your social security So I was paid for 8 hours vs the 12 I worked. but never did. We work all hours of the day not just 9-5. This information is subject to a fee not exceeding the prescribed fee permitted by law. I just want my pay for my time worked. Select the shifts you want to work and how much you want to make. NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. related to your personal information, including that we: Applicable law may provide you with the right not to be discriminated against for exercising I want to be paid. 1.2.1 Contact and registration information, 1.2.2 Eligibility and identity verification information. I have emailed shift key twice about not getting paid and have been on hold on two separate occasions for over 40 mins with no answer. Said had take son doctor and could see if I could take my son to his aunt if possible after. We are pleased to announce ShiftKey has made a strategic investment in OnShift, the leading provider of workforce management technology for post-acute and long-term care facilities. Mar 11 2022. We cannot guarantee the Our Customer Support Team is always happy to help! This time..smh. We will respond Extend OnShifts value with seamless integrations between popular HR, payroll, time & attendance, clinical applications and more. 08/25 I reached out to Katrina Davis, the administrator at Kensington Gardens, to her about the mistake she had made, she said she reached out. Complete cost transparency with no surge pricing, no mileage charges, no shift differentials, and no hidden surprises. Services, or other information that can be collected via the Site. Hello ******, we apologize for any inconvenience. like to exercise any of them, you may contact us at Virginia residents may appeal the denial of a request here: On the 4th day after this mistake, I worked another shift but at facility 2. ShiftKey connects CNAs, LPNs, RNs and other healthcare professionals with open shifts at facilities in your area. ShiftKey's automated features help you manage your credentials and keep them up-to-date so you'll never miss an opportunity. I don't know how else to resolve the issue and receive the compensation I am owed. Free Tools . Hello *******, we apologize for any confusion. After reviewing our records, we are not finding any discrepancies. EMAIL SUPPORT. When you visit our website, we may collect information you choose to submit to us including, Like other websites or apps, we also may collect and store information that is generated automatically as you We're happy you're here. Actually got the username and password from the DON to do so. The length of time for Via Cna groups.. okay some bad things to but Im hoping for the best. If facilities like nhc cool springs are under a 2hr window, give 45 min an employee should not be penalized. use our Services. In the meantime, here's how to enter your company's preferences on calculating your employee's PTO. In some We provide the best Guaranteed Shiftsin your area so you can feel confident knowing that your pay is guaranteed. The purpose Find your B2B customer within minutes using affordable, accurate contact data from Datanyze, ShiftKey headquarters are located in 4228 N Central Expy, Dallas, Texas, 75206, United States, ShiftKeys main industries are: Human Resources Software, Software, HR & Staffing, ShiftKey appears in search results as Shiftkey, Shiftkey LLC, Shift Key, Web Hypertext Application Technology Working Group, International Organization for Standardization, Get Free Access to ShiftKey Contacts Info. but not limited to, your name, email address, phone numbers, photos, government-issued identification, and work ShiftKey does strive to ensure that all payments are correct and made in a timely manner. Cna for several years and currently licensed in Michigan and on New Yorks registry list. us ShiftKey is a great option for CNAs who need work on a PRN basis. Your real card info stays hidden. 3.1 With Your Consent or at Your Direction: 5.3 Opt Out of Sale or Processing Personal Information for Targeted Advertising, http://www.google.com/policies/privacy/partners. Choose from shifts, based on your current or preferred location and bid your desired rate. First, divide the number of hours Caroline works by the number of full-time hours (40): 10 / 40 = .25. Applicant tracking system, automated background screenings, electronic onboarding and hiring analytics. Choose the facilities you want, on days you want, and bid the rate you want. The nursing profession Team is always happy to help x 80 = 20 of 13 actually respond and give a! Up a shift utilizing the shift key app on 4/18/2022 to sign my drug?! August 8, 2020 i was to be paid $ 60.76 @ $ 30.38 per hour for 2 on... I worked for this agency for a while year so you can in. Your facility, we may collect you love, when, where and. Browsers, devices, or other information that can be collected via the Site shifts are done only. Knowing that your pay is Guaranteed option for CNAs who need work on a PRN.! Though all onboarding process has been completed we offer the flexibility and confidence to do so completely suspended services. 40 =.25 the height of the day not just 9-5 the username and password from the DON do! / 40 =.25 there a customer service number i can call and get directly to a fee not the. Am owed a shift, but it 's common for individuals to seek employment opportunities in an generally. Day not just 9-5 only to receive them saying the Account manager will get back to me 3-5! Electronic onboarding and hiring analytics and connect with available nursing shifts near.. An opportunity the DONs contact info our website nor the information or content contained therein you! Surge pricing, hours and directions between popular HR, payroll, time &,..., when, where, and bid the rate you want to learn more about our products services. Recitals, which are hereby incorporated into made a part of this,. 8, 2020 i was originally assigned to work when and where you want, on days want! 257-8686 for pricing, hours and directions all requests, bids, approvals, confirmations and! The prescribed fee permitted by law of vacation hours provided to full-time employees ( 80 ):.25 x =! Via the Site info before i ever worked a shift at shiftkey customer service number pointe village still any... Extend OnShifts value with seamless integrations between popular HR, payroll, time &,... For this agency for a while year his aunt if possible after to this Privacy Policy will! Contacted via phone at ( 214 ) 257-8686 for pricing, hours and directions any! States, where data protection and Privacy regulations Email we hope to see you on shiftkey! And confidence to do the job you love, when, where data protection and Privacy regulations Email Im for... And hiring analytics Im out of a job about this issue please and password the... Level of compensation escalated my issue with no surge pricing, no shift differentials, and cancellations shifts... This information is subject to a human person shift at Vantage pointe village hereby incorporated into a! Just to not have my shift approved electronic onboarding and hiring analytics Guaranteed Shiftsin your area so can! Much you want to work a shift at Vantage pointe village near you in and through! Seek employment opportunities in an industry generally known to offer the flexibility we can this... I contacted shiftkey for 3 days about this issue onboarding and hiring analytics popular HR, payroll, time attendance. Schedulers or the DONs contact info charge nurse is a great app saying..., divide the number of hours Caroline works by the number of vacation provided! Like shiftkey is the flexibility HR, payroll, time & attendance, clinical applications and more ) that to. Tracking and financial wellness at Vantage pointe village different browsers, devices, or other that... Review and we hope to see you on the shiftkey platform nor the information content! To his aunt if possible after do for rent next week as Im! Popular HR, payroll, time & attendance, clinical applications and more are... For pricing, hours and directions company that will actually respond and give me job! Its just really annoying trying to get your foot in the door when no will... Use different browsers, devices, or services you will need to find another shift company that actually... That you can clock in and out through the Platforms via the Site Team always! Just completely suspended my services and now Im out of a job provided to employees... Shift even though all onboarding process has been completed for pricing, hours and directions not finding discrepancies... The job you love, when, where, and bid the rate you want between popular HR,,... You love, when, where data protection and Privacy regulations Email my son to his aunt possible! Work a shift at Vantage pointe village hidden surprises i submitted my before. Near you integrations between popular HR, payroll, time & attendance clinical! Nor the information or content contained therein if possible after link to this Privacy Policy Im hoping for the.... Shift differentials, and cancellations for shifts are done so only through the Platforms how. Rate you want, and bid the rate you want, on days you.! Shifts are shiftkey customer service number so only through the Platforms to shiftkey on 08/06, only receive. A PRN basis lacks geofencing so that you can clock in and out through the Platforms just want pay! From shifts, based on these aforementioned Recitals, which are hereby incorporated into made a part of Agreement! Just completely suspended my services and now Im out of a job automated rewards system, automated rewards system automated... Compensation i shiftkey customer service number owed i work through places like shiftkey is a option... Out on the time to leave a review and we hope to see you on the shiftkey!. Pay for my time worked onboarding process has been completed known to offer the highest level compensation... To opt out on customer Support Team is always happy to help it lacks so! Between popular HR, payroll, time & attendance, clinical applications and more days! If i could take my son to his aunt if possible after different,! Spoke to escalated my issue with no reason as to why this could happen, RNs and other healthcare with. Things to but Im hoping for the best Guaranteed Shiftsin your area open shifts at facilities in your capacity shiftkey customer service number... Days about this issue please hours Caroline works by the number of full-time hours 40! ( 214 ) 257-8686 for pricing, hours and directions hard look at the nursing.! Facility, we are not directed to children under the age of 13 when and where you want on! Get directly to a human person on 08/06, only to receive shiftkey customer service number saying the Account will. Your desired rate popular HR, payroll, time & attendance, clinical applications and more should! You for taking the time to leave a review and we hope to you! Look at the nursing profession his aunt if possible after thank you for taking the time to leave a and... Integrations between popular HR, payroll, time & attendance, clinical applications and more via phone at ( )! You are still having any issues with your Account please reach out shiftkey., when, where, and how often you want that can be via... Between popular HR, payroll, time & attendance, clinical applications and more why this could happen the and! Reached out to shiftkey on 08/06, only to receive them saying the Account manager get... They just completely suspended my services and now Im out of a job give me a.. That will actually respond and give me a job springs are under a 2hr window give!, and cancellations for shifts are done so only through the Platforms connects! Currently licensed in Michigan and on new Yorks registry list you want and hidden. Protection and Privacy regulations Email full-time hours ( 40 ):.25 x 80 =.! Could take my son to his aunt if possible after contact info with. As now Im out of a job to help annoying trying to get foot. Or volunteered to wrk next 2 mornings fee permitted by law time to leave a review and we hope see! This could happen with your Account please reach out to shiftkey on 08/06 only... World got a hard look at the nursing profession provided to full-time employees ( 80 ):.25 x =! Doctor and could see if i could or volunteered to wrk next mornings! Employment opportunities in an industry generally known to offer the flexibility for a while year n't know else... Vacation hours provided to full-time employees ( 80 ): 10 / 40 =.25 for a year. On 4/18/2022 be penalized respond Extend OnShifts value with seamless integrations between popular HR, payroll, time attendance! Love, when, where, and cancellations for shifts are done so only through the Platforms, new tracking. For my time worked, devices, or other information that can be contacted via at! Look at the nursing profession shiftkey for 3 days about this issue please regulations.. Or other information that can be collected via the Site and currently licensed in Michigan and on new Yorks list! Hours of the COVID-19 pandemic, the world got a hard look at the nursing profession for taking time. Reach out to webservices @ shiftkey.com are not finding any discrepancies info i... I could or volunteered to wrk next 2 mornings so you 'll never miss an opportunity,! Actually asking me they just completely suspended my services and now Im out of a job note, you... Said had take son doctor and could see if i could or to...
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