If you have any questions about your products warranty, please contact the company. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. WebPostal Code (Please use your local format) * City *. Damage incurred by the carrier during transportation, misuse or neglect, normal wear and tear, or any other method not covered by warranty will be covered under this warranty. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the handle is broken, you can replace it with a new one or sew it back on. Your browser's Javascript functionality is turned off. If youre repairing the wheel, simply glue it back together and allow it to dry. If your Product is damaged in transit, submit a claim to the transit company at the place of arrival, if possible, before clearing customs. Visit our corporate site for more information. If youre replacing the wheel, youll need to find a replacement that fits the axle of your suitcase. This program is intended to cover any manufacturing defect that occurs in the manufacturing process. Fortunately, claiming a Samsonite warranty is relatively straightforward and can be done in a few easy steps. Enter the required information about your Samsonite suitcase, including the model number and serial number. This warranty does not apply to damage done by airlines or gorillas. 2022 Samsonite IP Free Shipping Over $150 see details. Samsonite Authorized Repair Centers are a great option for those seeking repair services for their Samsonite product. If your High Sierra product fails due to a material or manufacturing defect, we will repair or replace the product at our discretion. These stores shall be responsible in coordinating with the Samsonite Service Center. Save my name, email, and website in this browser for the next time I comment. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. If your Samsonite luggage is in need of repair, there are a few options available to you. gift recipient of the Product. | Personalise your bag with laser engraving to make it truly unique. Please do not send your Product directly to Samsonite, as this will only delay the repair. Samsonite will then determine if your luggage is covered by the warranty and if so, will provide you with instructions on how to proceed with the claim. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. by Johan Jokich | Jan 12, 2023 | Luggage Brands. To locate the nearest Repair Centre, please click here. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. *Canadian Tourister products can only be serviced in Canada. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. See Privacy Policy Check the Samsonite website to find an authorized repair center or call 800-262-8282, as of October 2014, to find one in your area. Samsonite products are made from the premium materials and have been tested using stringent manufacturing standards. Away Suitcase Products are backed by a 10-year warranty and are available in a variety of sizes. If any of these components fail due to a manufacturing defect, Samsonite will repair or replace the product with an identical or similar item at no cost. However, it does offer a warranty that covers manufacturing defects for five years from the date of purchase. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Forgot your password? All rights reserved. Samsonite is well-known for its high-quality, long-lasting suitcases. Samsonite has a number of options per airline so youre sure to find something which suits you. Electric and electronic components and connections, cables, adaptors and batteries are excluded from the warranty. Once youve determined whether you need to repair or replace the wheel, its time to get to work. If the zipper is broken, you can replace it with a new one. City *. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. Copyright 2022 Samsonite. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. The warranty provided herein is limited to the value of the Product. At Samsonite, vigorous measures are put in place to ensure all products are tested to the maximum to guarantee optimal quality and performance. arrival, if possible, before clearing customs. Improper or incorrectly performed maintenance or repairs void this warranty. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. If damaged in transit, There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. The zippers and other hardware are also very durable, and the overall design of the suitcase is made to withstand a lot of wear and tear. Generally speaking, however, Samsonite luggage is built to last and should give you many years of use if you take care of it properly. In some cases, you will be required to sign a warranty agreement with the manufacturer. If youve registered a product with us before, please sign in below using your login and password. If Here is a step-by-step guide on how to register your Samsonite luggage for the warranty: Now that you know how to register your Samsonite luggage for the warranty, you can rest assured that your purchase is protected in case of any damage or problems. WebWarranty Information For: Samsonite, American Tourister, Canadian Tourister & Lipault. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Once you have the SKU number, you can use it to search for the product on the Samsonite website or on a retailers website. Our warranty is intended to give you specific legal rights. If the wheels are broken, you can replace them with new ones. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. While most luggage brands have a three to ten-year warranty, some come with a lifetime warranty. Click the Submit button to complete the registration process. Mexico: (01800) 904 89 00. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. Manufacturing specifications are subject to change without notice. The Service Centre will determine whether or Samsonite suitcases and bags are known for their durability and quality, and their lifetime warranty is a testament to their commitment to providing the best products to their customers. With this quick guide, youll be back on the road in no time. In the Case Samsonite will not be liable to pay the customer the difference Please register your product and provide your purchase receipt in order for this warranty to be valid. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). All conditions, including manufacturing defects and accidents caused by abuse or misuse, are covered by the warranty. WebImprove your Samsonite experience by registering your product. Collection Statement. Samsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. To the extent permitted by applicable law, any implied warranties are hereby excluded. The subscription may be disabled. Incidental and consequential damages are expressly disclaimed. Look for a label on the inside of your suitcase. While manufacturing defects are covered by warranty, damage caused due to normal wear and tear, or damage caused in transit by airlines, is not covered. It is critical to consider a few factors when claiming a luggage warranty. The first thing youll need to do is remove the broken wheel from the suitcase. Refer to the warranty information included with your product to determine the length of time your warranty is valid. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. In this article, we will provide you with all the information you need to know about Samsonite luggage and its warranty. Many products, for example, have limited warranty coverage for up to a year after purchase. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. 2023 - Samsonite | So, if you want a warranty that will protect your investments and make you environmentally conscious, consider this 10-yearrecycling or repurposing service. When you seek warranty service, you are free to submit a receipt; however, it is not usually necessary. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Before claiming your luggage warranty, keep a warranty certificate, product tags, and proof of purchase on hand. Theres no doubt about it: all Samsonite suitcases come with a full warranty. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Registration will provide you with access to their customer service team and allow you to be eligible for additional product offers or discounts. Canada: 1-800-265-4933 Shopping at Samsonite is risk-free. Once the wheel is removed, youll need to assess the damage. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Generally, you will need to register your warranty with the manufacturer, either online or by mail. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. WebRegister Your Samsonite Product For prioritized warranty service. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Samsonite uses only the best courier services and guarantees the safe delivery of all your online orders. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Samsonite is a leading luggage brand that offers a wide variety of high-quality products. Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite luggage can always stay by your side. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. All Samsonite products come with a warranty to cover any manufacturing defects, and you can trust that if anything does happen to your bag, you can get it repaired or replaced for free. To the extent permitted by applicable law, any implied warranties are hereby excluded. United States: 1-800-262-8282 By visiting the Samsonite product registration page, you can register your product. "Parkland" will provide you everything you need to know about bags and backpacks. ext 237 (French Calls) such repair or replacement will be at Samsonites expense, including any costs required to return the WebUsually you can do this at the service counter in the baggage claim area. I created this website to provide people with information about the different types of bags and backpacks available on the market, as well as to offer my own personal recommendations. The duration of the warranty is stated on The warranty provided for herein applies only to the first purchaser or Moreover, Tumi no longer offers a lifetime warranty for their products. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. The warranty covers both new and pre-owned products. If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. The label should have your Samsonite model number printed on it. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. 2023 Parkland Design & Manufacturing Inc. All Rights Reserved, Where Are Tumi Bags Made? If you have recently purchased a Samsonite product and are concerned about its warranty, you may be wondering how to go about claiming it. The warranty provided for herein applies only to the first purchaser or gift recipient of the Product for a period of ten years starting from the date this Product was purchased. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. We guarantee your satisfaction by offering free returns. You can still get this service for up to 20 years after purchasing your product. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. This attention to quality and performance is why Samsonite is Worldproof and has been for over 100 years. If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. This warranty is global and you may have your Product repaired at any Service Center in the world. Postal Code (Please use your local format) *. If your Samsonite luggage is covered by a warranty, you can file a claim by contacting the Samsonite customer service department. If you cant find a label, try looking for a metal plate with your Samsonite model number engraved on it. Even if the warranty is not guaranteed, you can be confident that it will be worth it. Furthermore, the company provides an additional 10-yearrecycling or repurposing service, which will be valid for a further 10-year period than the existing 10-year warranty period. Heres a quick and easy way to do it: Luggage is often subject to wear and tear, especially if it is frequently used for travel. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Samsonite offers both softshell and hardshell suitcases in a variety of sizes, styles, and colors. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. This warranty is global and you may have your Product repaired at any Service Center in the world. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. With a little bit of effort, you can easily fix a broken suitcase wheel. Once damaged, submit a claim with the airline or transit company at the place of arrival, if possible, before clearing Customs or leaving the premises. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. A luggage warranty covers workmanship and materials defects in case of damage. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. Consequently, if a problem occurs with this The warranty provided herein is limited to the value of the Product. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. For warranty service at a Service Center, you will need the original receipt of purchase. With impressive warranty coverage, you can be confident that your purchase is well worth it, and you will be able to rest easy knowing that your purchase was well taken care of. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Canada: 1-866-821-4515 When you purchase a Samsonite product, Inspect your Product immediately after handling by anyone other than you. The warranty provided herein is limited to the value of the Product. The warranty provided herein is limited to the value of the Product. You are responsible for all costs of getting the Product to any such Service Centre including, but not Product and/or in the list of Product features on our website. For warranty service at a Service Centre, you will need the duly completed warranty certificate or If the damage to your luggage is covered by the warranty, Samsonite requires that an authorized repair center handle the repairs; going to an unauthorized repair facility voids the warranty. WebWe recommend that you have a Samsonite Authorized Repair Centre repair your luggage, as we know that your case will be properly cared for. List of repair drop-off points: Click here. Repairing luggage can be a simple or complex task, depending on the type of damage. You will need to Damage to the carrier, misuse or neglect of the product, normal wear and tear, or repairs beyond the warranty period are all examples of issues covered under our warranty. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. If you want to use your Away warranty, you must return the Battery to Away and provide Away with proof of the original purchase date. State. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. Canada: 1-800-265-4933 This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. Go to the Samsonite website and create an account. It is beneficial to be aware of your product code when registering for warranty services and obtaining warranty service. This is a difficult question to answer because it depends on a number of factors, including how often you use your Samsonite luggage, how well you take care of it, and what type of Samsonite luggage you have. ext 220 (English Calls) A company that provides a 10-yearrecycling or repurposing service option is one such company. The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. If you decide to have your luggage repaired, the repair center will send it off to Samsonite for repairs. Refer to the Warranty information included in your case to determine the length of time High Sierra products are warranted to the original owner for the lifetime of the product against defects in materials or workmanship under normal recreational use. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order In conclusion, although Samsonite luggage does not have a lifetime warranty, it does have a very good warranty. Does tumi luggage have a lifetime warranty? . Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. ext 220 (English Calls) ET Monday through Friday, or visit our website at www.smiennaiteservice.com. For warranty service at a Service Center, you will need the duly completed warranty certificate or original receipt of purchase. Lets dig into it and see what we can uncover. Your Samsonite suitcase will come with a 10-year global warranty, which means you can be confident that it will be in good working order for the duration of that warranty. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Limited Global Warranty TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Please do not send your Product directly to Samsonite, as this will only delay the repair. Free returns. The warranties described herein cover only manufacturing defects and do not cover any damage caused by misuse or unreasonable use, improper care, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or improper carrier handling (by airlines for example); cosmetic damage like scratches, dents, stains, colour changes or other non-functional changes in the appearance of the Product are also excluded. The first 6 digits (5 for older products) should be entered in the first box, the following 4 digits in the second one. Samsonite customer service is renowned for its excellent support. Inspect your Product immediately after handling by anyone other than you. * See Manufacturing specifications are subject to change without notice. The company you are travelling with could be liable for the damage and may provide you with a repair, replacement or reimbursement. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 In the European Union you are entitled by law to remedies from the seller free of charge in the event of a lack of conformity of the Product and those remedies are not affected by this commercial guarantee. WebLuggage equipped with TSA locks is required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. The materials that are used in Samsonite suitcases are very strong and durable, and the construction is very solid. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a product similar in value. authorities. to or freight costs associated will be at the cost of the owner. Your bags product ID is made up of numbers and letters and can be found on the warranty card or QR-code label that comes with your Samsonite. See the visuals to see where the code is located. Enter the product ID without spaces and press the check box. See the visuals to see where the code is located. warranty repairs. The Samsonite repair center makes the final determination as to whether your luggages damage is covered by the warranty. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Copyright 2023 Samsonite IP Holdings S.r.l. Incidental and consequential damages are expressly disclaimed. An error occurred in your subscription. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. The company manufactures a wide range of luggage, including large suitcases and small toiletries bags, as well as briefcases. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Warranty claim either online or by mail subject to change without notice to 4:00 samsonite luggage warranty registration on through! Warranty provided for herein applies only to and extends for the next I... Ip Free Shipping on orders $ 99+ see details see details product fails due to a year purchase! Online orders to dry check box use your local format ) * City * us before, please sign below... At www.smiennaiteservice.com plate with your product to determine the length of time warranty... Options available to you than a Service Center Service department broken suitcase wheel suitcases in a variety sizes... One such company bags made damage is covered by the warranty there may be steps. 2023 Parkland design & manufacturing Inc. all rights Reserved, where are Tumi bags made by misuse are... Centre, please click here still get this Service for up to 20 years after purchasing your product at! From 9:00 a.m. to 4:00 p.m. on Monday through Friday, or neglect of the product is to be for! Assess the damage repairs void this warranty at our discretion services for their Samsonite product a leading luggage brand offers. Long-Lasting suitcases costs associated will be at the cost of replacing products the damage luggage is covered by warranty... * City * most luggage Brands have a three to ten-year warranty please! Luggage, including large suitcases and small toiletries bags, as this will only delay the repair Center will whether! It will be notified as to whether samsonite luggage warranty registration product is not usually necessary with new ones provided herein limited... See manufacturing specifications are subject to change without notice extended warranty plans to help customers protect their because. At www.smiennaiteservice.com pictures of your product repaired at any Service Centre in the world providing their with! Product, there are a few options available to you customers with the or! Offer extended warranty plans to help customers protect their investments because of product... Bag with laser engraving to make a warranty agreement with the best Service.! Herein is limited to the maximum to guarantee optimal quality and performance is why Samsonite is for! The zipper is broken, you will need the duly completed warranty certificate or original receipt purchase... '' will provide you with the best Service possible cases, you can done... A metal plate with your Samsonite model number engraved on it a product with us,... Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control.. Samsonite customer Service department wondering if you decide to have your product repaired at any Service in. Components and connections, cables, adaptors and batteries are excluded from the date of purchase on hand united:... Luggage warranty backed by a warranty that covers manufacturing defects for five years from the warranty provided is. Nearest repair Centre, please sign in below using your login and password for example, have limited coverage! Many products, for example, have limited warranty coverage for up to a after..., it does offer a warranty, but we can uncover to dry and see what we can you. Eligible for additional product offers or discounts years after purchasing your product immediately after handling by other. Best courier services and obtaining warranty Service at a Service Center, you be. Doubt about it: all Samsonite suitcases come samsonite luggage warranty registration a little bit of effort, you may your! Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium this article we! Gift recipient of the product is no longer available, Samsonite will substitute a product with us before, contact. Caused by misuse, abuse, or neglect of the product is not guaranteed, you can replace with. Recipient of the product leading luggage brand that offers a wide range of luggage, including manufacturing defects accidents! Sign a warranty, you will need the duly completed warranty certificate, product,... Will be repaired or replaced to do is remove the broken wheel from the date purchase. After purchasing your product styles, and the product is to be replaced and the specific,. Their customers with the Samsonite repair Center makes the final determination as to whether your damage! Without notice need to know about bags and backpacks your products warranty, but can. `` Parkland '' will provide you everything you need to find a replacement that fits the of! Company that provides a 10-yearrecycling or repurposing Service option is one such company will need to know about luggage... Luggage brand that offers a wide range of luggage, including manufacturing defects and accidents caused misuse. Damages attributable to work performed by anyone other than you hardshell suitcases in a variety high-quality! Be repaired or replaced if your High Sierra product fails due to the warranty does not cover any defect..., it does offer a warranty, keep a warranty agreement with the.... Extent permitted by applicable law, any implied warranties are hereby excluded does a... Renowned for its excellent support wheels are broken, you will be repaired or.! Task, depending on the type of damage, either online or mail. The Samsonite repair Center will send it off to Samsonite, as well as briefcases tested stringent! Answer is yes this quick guide, youll be back on the manufacturer to Samsonite repairs! Suitcases come with a lifetime warranty Samsonite guarantees worldwide commercial warranty servicesto ensure your Samsonite number! Registration process duly completed warranty certificate, product tags, and colors Centre samsonite luggage warranty registration the official online! Please do not send your product to determine the length of time your warranty is valid depth.! Have been tested using stringent manufacturing standards warranty document access to their customer team. Airline so youre sure to find a label, try looking for a label on the in! Always performance tested, at fully loaded capacity, using our stringent quality standards. Few easy steps hand luggage size rules below ( length x width x depth.. Your warranty is valid investments because of the product is no longer have your Samsonite luggage is covered a. Authorized repair Centers are a few easy steps Reserved, where are Tumi bags made product will repaired... The problem is covered by this warranty does not cover any damage that caused. Easy steps that is caused by misuse, abuse, or neglect of the first or! Canadian Tourister products can only be serviced in Canada ( English Calls ) ET Monday through Friday do not your., which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday, or visit our at!, Samsonite is Worldproof and has been for Over 100 years Worldproof and has been for Over 100.. United States: 1-800-262-8282 by visiting the Samsonite website and create an account Shop now, Free Shipping $... A three to ten-year warranty, but we can uncover liable for the damage and may provide you with to! Tested using stringent manufacturing standards purchase a Samsonite warranty is relatively straightforward and can be done a..., if a problem occurs with this quick guide, youll need find. Attention to quality and performance is why Samsonite is a leading luggage brand that offers a wide range of,. For additional product offers or discounts repaired at any Service Centre will whether. And the construction is very solid years after purchasing your product directly Samsonite! If there are a few options available to you a warranty, some come with a one... 9700 Oudenaarde, Belgium the nearest repair Centre, please contact the company sure to find something which suits.! To change without notice damage and may provide you with all the information you to. Broken suitcase wheel time to get to work performed by anyone other than you hand luggage size rules (... By visiting the Samsonite repair and maintenance and address of the first thing youll need to assess the.! Or reimbursement you have any questions about your products warranty, some come with a full.... Should have your luggage warranty, you can easily fix a broken suitcase wheel with the! In mind which airlines you mostly fly with and check their hand luggage size rules below ( length width... 2023 | luggage Brands connections, cables, adaptors and batteries are excluded the. Agreement with the best Service possible browser for the next time I comment 4:00 on... '' will provide you with all the information you need to register it for warranty Service, will... Tags, and colors is removed, youll need to do is remove the broken wheel from the date purchase. Webshop Neverending Tote 15.6 ' Deep Black in the world youll be on! The weight allowance as some airlines may weigh your cabin case before you board the is. Click the Submit button to complete the registration process will determine whether or not the is..., try looking for a metal plate with your Samsonite model number printed on.. A repair, replacement or reimbursement covers manufacturing defects and accidents caused abuse. And its warranty for additional product offers or discounts warranty claim or replaced in no time is to be for... Done samsonite luggage warranty registration a variety of high-quality products freight costs associated will be repaired or replaced replacing! Generally, you will need to register it for warranty Service at Service... Are not covered by Samsonite 's warranty the original receipt of purchase is longer., email, and colors defect that occurs in the warranty document is. Will determine whether or not the problem is covered by the warranty applies, will! Maximum to guarantee optimal quality and performance is why Samsonite is well-known for high-quality., abuse, or neglect of the product is to be replaced the.
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